Director of Account Management
Venturefizz Product Management Community
Director of Account Management
Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy. Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus). With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.
Our Values:
- Work Hard Together: Teamwork and collaboration are the foundation of our success
- Get Things Done: We prioritize action and efficiency for impactful results
- Go Above & Beyond: We tackle challenges proactively and always aim for excellence
- Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
- Satisfy & Empower Clients: We're committed to our clients' success
This is a hybrid role with an expectation of 3 days in our Boston office and 2 work from home days per week.
The Team You'll Join
You'll be part of our North America Account Management team led by Nicole Tiberia, SVP, Sales Americas. The team consists of 2 other Account Managers within a larger, robust sales organization with strong global collaboration.
Your Impact
- Lead, coach, and develop a team of Account Managers responsible for renewals, upsell, and cross-sell execution, building a high-performance culture centered on accountability, collaboration, and customer value while owning team attainment against renewal, expansion, and net revenue retention goals, including managing their own quota in a player/coach role
- Establish the operating cadence, inspection framework, and commercial discipline required to manage a predictable renewals and growth business, including rigorous forecasting, pipeline management, and renewal visibility to ensure leadership has clear insight into upcoming risk and opportunities
- Act as an executive sponsor and escalation point for high-risk renewals and complex commercial negotiations, supporting your team in developing win-win strategies that maximize contract value while protecting customer relationships
- Partner with Customer Success, Sales, Finance, Rev Ops, Operations, and Legal to identify commercial risk early, build mitigation plans, reduce churn, and align on account strategies that expand customer adoption across Mirakl's broader portfolio
- Build repeatable processes, playbooks, and best practices for complex renewals and multi-product expansion while hiring, onboarding, and mentoring top talent to create clear development paths for future leaders
What You'll Bring to the Role
Experience:
- 8+ years of experience in SaaS account management, renewals, customer sales, or related enterprise commercial roles
- 3+ years of people management experience leading high-performing account management, renewals, or post-sales commercial teams
- Demonstrated success managing and coaching teams through complex, multi-year enterprise renewals and expansion deals
- Strong track record of achieving or exceeding retention, upsell, cross-sell, and net revenue goals
- Bachelor's degree required
Skills:
- Negotiating value-based commercial agreements with CXO-level stakeholders
- Navigating complex customer organizations and aligning cross-functional teams
- Financial, operational, and analytical acumen with the ability to use data to drive decisions
- Coaching and developing talent across different performance levels
- Ability to manage a player/coach role
- Executive presence and communication to influence internally and externally
- Proficient in MEDDPICC and Challenger methodology
We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a global leader powering digital transformation for 450+ of the world's most innovative retailers and B2B organizations.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Director of Account Management in Boston, MA vacancy
$150k - $200k
...innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100... ...Arvato means: Together, we’re on it. Job Description The Director of Accounting reports to the CFO and is responsible for leading all accounting...SuggestedWork at officeFlexible hoursArvato Direct Services Potsdam GmbH
Boston, MA2 days ago$99k - $266k
Industry/SectorNot ApplicableSpecialismState & Local Tax (SALT)Management LevelManagerJob Description & SummaryAt PwC, our people in tax... ...supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently...SuggestedFull timeH1bLocal area- ...Description Hercules Capital, Inc. (“Hercules”) is an internally managed, publicly traded BDC providing financing solutions to high-... ...tracking of banking activities and maintenance of internal Bank account matrix to ensure the tracking of all accounts and authorities,...SuggestedDaily paid
Hercules Capital
Boston, MA2 days ago $80k - $100k
...developer focused on the development, ownership, and operation/asset management of wind, solar, and battery storage projects throughout North... ...closely with internal stakeholders across Development, Accounting, Finance, and Asset Management, as well as external partners including...SuggestedWork experience placementWork at officeVisa sponsorshipWork visaLongroad Energy
Boston, MA4 days ago$55k - $65k
...seeking a Senior Treasury Analyst to join their Treasury Team in Lambertville, NJ. This role focuses on cash and liquidity management, bank account management, and treasury operations. Candidates should have a Bachelor’s degree in finance or a related field, ideally...SuggestedReal Chemistry
Boston, MA2 days ago- ...related to day-to-day cash operations, longer-term liquidity management and financial planning, the Institute's debt portfolio, and capital... ...; Chartered Financial Analyst (CFA), Certified Public Accountant (CPA) or Certified Treasury Professional (CTP); and experience...Work at office
Massachusetts Institute of Technology
Cambridge, MA3 days ago $65k - $80k
...Group is a leading alternative investment manager with offices in Boston, New York, San... ...data structure under the guidance of the Director of Management Company Finance. The individual... ...Review daily cash balances across accounts and assist in preparing the morning cash...Full timeInternshipDay shiftAudax Group
Boston, MA5 days ago$35 - $40 per hour
...Treasury Analyst - Global Asset Management | Boston, MA (Hybrid) We are currently seeking candidates for a Treasury Analyst position at... ...Starts August 5th, 2026. Responsibilities Verify newly opened accounts are established correctly. Maintain bank account records across...Hourly payTemporary workWork experience placementDaley and Associates
Boston, MA1 day ago- ...Mental Health (DMH) is seeking applicants for the Assistant Director of Accounting. This is a key departmental fiscal position responsible to... ...department.The Assistant Director of Accounting is responsible for managing the Department’s federal grant application process...Full timePart timeWork experience placementWork at office
$148.5k - $237.6k
...matters at a company where you matter.Your Impact Our Strategic Accounts (internally referred to as T1200) segment focuses on Axon’s... ...Axon’s growthStrong operational discipline: expert in pipeline management, forecasting, and territory planning.Excellent executive presence...Work experience placementLocal areaRemote work$161.93k - $269.88k
Position Summary The Senior Manager will play a key role within our Capital Markets Transactions (CMT) group within Assurance--> Technical Accounting & Reporting. We are seeking professionals who want to build off their IPO and transactions experience to oversee...Work at officeLocal areaRemote workVisa sponsorship$96.13k - $129.79k
...Overview Under the direction of the Deputy Director of Finance and in cooperation with the... ...key Department staff, develop, improve, manage and administer Agency/Department budget;... ...analysis of top revenue and expense accounts for the Agency. Monitor the leasing activities...Temporary workCity of Boston
Boston, MA3 days ago- ...enabled transformation, and delivery excellence. If this sounds like you, this could be a great opportunity to join as a Director of Account Management in the manufacturing sector.Key responsibilitiesDevelop and execute account strategies aligned to your clients’...Temporary workH1bRemote workFlexible hours
- Title: Senior Manager, Account ManagementLocation: We are focused on identifying local candidates who are immediately available to work a hybrid office-based position (Tuesday, Wednesday, and Thursday) in the team’s Boston, Massachusetts location. This role is not eligible...Work experience placementWork at officeLocal areaImmediate startRemote workRelocation
- ...remote work or relocation.Travel: Up to 25%About the RoleValidity is seeking a highly operational, data-driven Senior Director of Account Management (B2B SaaS company experience is required) with a track record of making an impact and exceeding targets. In this highly...Work at officeLocal areaRelocation3 days per week
$141k - $160k
...intelligent platform for travel and spend management. Built to tackle the time-consuming,... ...professional to step into the Manager, Account Management role. This position blends leadership... ...goals.Reporting directly to the Director of Account Management, you will play a crucial...Work at officeWorldwideRelocation package3 days per week$200k - $275k
...our team as we help shape a brighter way forward. The Group Account Director is accountable for developing and implementing comprehensive... ...profitability targets. The Group Account Director creates and manages high-performing teams that deliver operational excellence across...Full timeContract workLocal areaRemote work- ...DPH) is seeking a dynamic Deputy Budget Director. This position plays an essential role in... ...with the Budget Director to manage fiscal activities within the department.... ...external offices. They shall manage diverse accounts, including state funding, federal grants...Full timePart timeWork experience placementWork at officeLocal area
$70k - $98k
...CFO and Finance leaders. This pivotal role will ensure the effectiveness of executive operations through detailed coordination and management of sensitive financial information. The ideal candidate should have over 8 years of experience supporting C-suite executives,...Work at officeBoston Medical Center
Boston, MA3 days ago$121k - $143k
About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more...Work at officeLocal areaWorldwideRelocation package3 days per week$102k - $182.71k
...Requisition ID #26WD98213Position OverviewThe PPL M&A Program Manager plays a key role in supporting Autodesk’s growth strategy by contributing... ...A Deal LeadThe PPL M&A Program Manager will shadow the PPL M&A Director on deal activity to learn and develop a deeper understanding of...Full timeContract workFor contractorsWork at office$141.09k - $205.3k
...52 to $205,297.68Salary Notes: This position is designated as Management. Starting Salary will be based on a review of qualifications and... ...;Recruits, interviews and hires budget, audit, procurement, accounting, grants, and payroll fiscal managers and other departmental staff...Temporary workWork experience placementWork at officeLocal areaRemote workTrial period2 days per week$225k - $250k
Acadian Asset Management is a global, systematic investment manager at the forefront of data... ...seeking an experienced and strategic Director of Tax to establish and lead the firm's... ..., and fund tax compliance, tax accounting, and related regulatory reporting. Provide...Casual workWork at officeWorldwideFlexible hours3 days per week$133.5k - $180.6k
Overview The Senior Manager, U.S. Payroll will own the end-to-end U.S. payroll function, ensuring accurate, compliant, and timely payroll... ..., labor costing, accruals, and audit materials for Finance, Accounting, HR, and other business partners.Identify and implement...Full timeTemporary workLocal areaFlexible hours- ...and working closely with the Board of Directors, the CFO provides strategic financial leadership... ...oversight for all aspects of financial management, planning, reporting, and compliance.... ...leaders to ensure alignment and accountability Financial Reporting and Compliance Ensure...Local area
JVS Boston
Boston, MA2 days ago $156k - $234k
Job DescriptionAssociate Director, FP&A - Clinical Accounting & Data AnalysisAbout Vertex PharmaceuticalsVertex is a global biotechnology leader transforming... ...—where you’ll shape how Vertex plans, forecasts, and manages a multi-billion dollar clinical portfolio.You’ll...Full timeSummer workRemote workFlexible hours2 days per week$225k - $275k
...Financial Officer The Chief Financial Officer has management oversight of all financial, Student Accounts, Information Technology Services (ITS), Conference... ...sex discrimination under Title IX may contact the Director of Title IX and Equity Compliance, the Office for Civil...Temporary workInterim roleWork at officeThe Chronicle Of Higher Education, Inc.
Milton, MA3 hours ago- ...Simply put, there’s no better place to accelerate your career. Come join us!The RoleOverjet is looking for a Revenue Accounting Manager, reporting to our Director of Accounting, to own ASC 606 compliance, contract review, and SaaS revenue reporting from the ground up.You'll...Contract workLive inWork at officeWork from home
$150k
...OpportunityAs a Banking & Capital Markets Tax Director, you will focus on providing advice and... ...one of the following: Certified Public Accountant, Member of the Bar or other tax,... ...in financial services- Leading project management initiatives in banking and capital markets...Full timeH1b- ...based middle-market private equity firm managing over $4B in assets across healthcare, technology... ...relied on outside counsel and public accounting firms for tax support and is now... ...the portfolio company level. As Tax Director you will own all fund-level partnership...
Kovoro
Boston, MA3 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of Account Management. Be the first to apply!
Related searches
- financial accounting manager Boston, MA
- group account director Boston, MA
- senior manager corporate accounting Boston, MA
- director account management Boston, MA
- account supervisor Boston, MA
- director of finance & accounting Boston, MA
- accounting manager supervisor Boston, MA
- senior manager accounts payable Boston, MA
- director of revenue accounting Boston, MA
- cost accounting manager Boston, MA