Office Manager / Creative Admin

Description The Office Manager will serve as a trusted partner to the Milliman Minneapolis Health and Life practice's leadership team, helping increase our effectiveness, capacity, and decision velocity by improving coordination and ensuring important work moves forward. This role supports our leaders across a wide range of executive support, project coordination, communications, and operational responsibilities. Success in this position comes from anticipating needs, staying organized amid changing priorities, following through on details, and helping a fast-moving team operate more smoothly. Who We Are Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation. Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG’s) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site ( ) to learn more about Milliman’s commitments to our people, inclusion, and sustainability. Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance. What You Will Do Executive Support & Coordination Manage complex calendars, meeting schedules, and executive priorities Coordinate travel, hotels, retreats, offsites, and team events Prepare meeting materials, agendas, and follow-up communications Track action items and help ensure commitments are completed Support expense management and Concur submissions Lead administrative team and oversee accounts payable and accounts receivable processes Conduct document comparisons, redlines, and version reviews Draft correspondence, gather information, and support executive communications Support legal review processes and contract coordination activities Coordinate recruiting activities, interview scheduling, and HR-related workflows Strategic Project Support Support staff career development, goal tracking, and policy administration efforts Coordinate special projects on behalf of leadership Support annual planning efforts, retreats, offsites, and practice initiatives Gather information and input from leaders and team members Help organize materials related to growth initiatives, ownership discussions, and business planning Maintain project plans, timelines, and follow-through across multiple initiatives Confidential Executive Support Participate in highly confidential meetings and discussions Prepare and maintain sensitive business materials and records Support compensation, bonus, and people-related processes Exercise exceptional judgment and discretion when handling confidential information Continuous Improvement & AI Enablement Introduce and refine processes that improve efficiency, standardization, and collaboration Use AI tools such as Microsoft Copilot and ChatGPT to accelerate drafting, summarization, scheduling, information synthesis, and presentation development Help identify opportunities to reduce administrative burden across the practice Continuously look for ways to make work easier, faster, and more effective for the team What We Are Looking For Professional Qualifications 20+ years of experience supporting executives, teams, or business operations Experience in healthcare-oriented businesses Proficiency with Microsoft 365 applications including Outlook, Teams, PowerPoint, Excel, Word, and SharePoint Strong written and verbal communication skills Ability to manage multiple priorities while maintaining attention to detail Outstanding organizational skills and follow-through Strong project coordination and administrative skills Executive Assistant support for senior leaders Experience supporting recruiting and onboarding efforts Experience with event, travel, retreat, or meeting planning Personal Qualifications Exceptional service orientation and desire to help others succeed High discretion, integrity, and sound judgement Excellent relationship-building skills and ability to work effectively with people at all levels of the organization Comfort working independently Curiosity about how AI tools can improve productivity and collaboration Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. The Team The Minneapolis Health and Life practice is composed of healthcare and long-term care insurance professionals who provide our clients with industry-leading consulting services. We also develop and maintain innovative products that complement our consulting services. We are an expanding group with experience leading the way in industries that continuously change and evolve. Our office encourages an open and collaborative work environment to help our professionals grow and thrive. The administrative team is involved in work that supports all areas of the practice. Location The expected application deadline for this job is September 4, 2026. This role is based out of the Milliman office in Eden Prairie, Minnesota, but candidates hired into this role may work remotely anywhere in the US. Compensation The overall hourly range for this role is $34.47 - $63.42, which corresponds to an annual salary of $71,700 to $131,905 assuming 40 hours worked per week. For candidates residing in: Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia the range is $39.64 - $63.42, corresponding to a $82,455 - $131,905 annual salary assuming 40 hours worked per week. All other locations the range is $34.47 - $55.14, correspond to a $71,700 - $114,700 annual salary assuming 40 hours worked per week. A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.This is a non-exempt overtime eligible role. Benefits We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include: Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners. Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges. 401(k) Plan – Includes a company matching program and profit-sharing contributions. Discretionary Bonus Program – Recognizing employee contributions. Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses. Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis. Holidays – A minimum of 10 paid holidays per year. Family Building Benefits – Includes adoption and fertility assistance. Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria. Life Insurance & AD&D – 100% of premiums covered by Milliman. Short-Term and Long-Term Disability – Fully paid by Milliman. Equal Opportunity All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.