Functional Area Supervisor

Functional Area Supervisor

TeleSolv Consulting is seeking qualified candidates for a Functional Area Supervisor position supporting a Federal Government operation. This role requires strong leadership, operational oversight, and experience managing staff in a structured, high-volume Government environment. The Functional Area Supervisor is responsible for overseeing daily operational activities, ensuring compliance with Government procedures, and maintaining production standards. This position serves as a key liaison between staff and site leadership while ensuring all assignments are completed accurately and within established timelines.

Application Deadline: June 30, 2026

Department: Federal Services

Employment Type: Full Time

Location: Long Island City, NY

Workplace type: Onsite

Compensation: $44,000 / year

Responsibilities:

• Assign, monitor, and review the work of department staff.
• Report daily production statistics to the Site Manager.
• Prioritize workloads and reallocate resources to meet goals set by the Government.
• Ensure accurate completion of all assignments, including daily timesheets.
• Monitor attendance, absences, and team performance trends.
• Facilitate processing of priority assignments from the Government.
• Identify and address performance issues; approve time off; participate in disciplinary actions.
• Train new staff and develop training plans.
• Create and update written standard operating procedures.
• Participate in meetings with Government personnel.
• Serve as the point of contact for site operations in the Site Manager's absence.
• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required
• Must be a U.S. Citizen
• Ability to obtain and maintain a Public Trust (Suitability) Clearance
• Prior experience supporting a Government operation or field office
• Demonstrated experience developing training materials and/or standard operating procedures
• Strong supervisory and team leadership skills
• Experience managing workflow in a deadline-driven environment
• Excellent written and verbal communication skills
• Ability to interpret and execute standardized operational procedures
• Professionalism in Government-facing environments
• Strong organizational skills and attention to detail

About TeleSolv Consulting

Since its establishment in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.

Join the TeleSolv Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan.

Our Hiring Process

Stage 1: Applied

Stage 2: TA Screen

Stage 3: Virtual/Video Interview

Stage 4: Job Offer

Stage 5: Government Background Check

Stage 6: Hired

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