Accounts Receivable Specialist

Accounts Receivable Specialist

For more than 35 years, EBI Consulting has helped clients solve complex challenges and unlock greater value from their assets. What sets us apart is not only the depth of our technical expertise, but also the breadth of services we provide across the entire building and asset lifecycle. We take the time to understand each client's unique goals, delivering tailored solutions, actionable insights, and customized reporting that go beyond what traditional environmental and engineering consulting firms typically offer. Whether our clients are acquiring, developing, operating, or divesting assets, they rely on EBI as a trusted partner to reduce risk, navigate complexity, and maximize long-term value.

Position Summary

EBI Consulting is seeking a meticulous, detail-oriented, and self-motivated Accounts Receivable Specialist to join our Finance team. The successful candidate will be responsible for collection correspondences, ensuring timely payments are met, and building client relationships while also assisting with daily billing processes, ensuring accuracy in invoicing, and maintaining efficient records of financial transactions. This role is crucial in supporting our financial operations by optimizing cash flow, reducing financial risk, and maintaining accurate billing and payment records.

This position reports directly to the Senior Accounts Receivable Manager while working side-by-side with the Billing Manager and will be on-site in our Burlington, MA corporate headquarters. Therefore, candidates will need to be geographically close to Burlington, MA and comfortable working in an in-office environment to be considered.

Essential Duties and Responsibilities

Collections:

• Communicate discrepancies to management, identify slow-paying clients, and recommend potential collection candidates
• Ensure timely collection correspondences to solicit payment on overdue accounts to improve collection rates and reduce DSO metrics
• Minimize bad debt risk and bad debt reserve requirements
• Ad hoc projects as assigned

Invoicing and Billing:

• Prepare and issue invoices to clients in a timely and accurate manner
• Ensure invoices comply with company policies and client requirements
• Reconcile accounts and resolve billing discrepancies with clients
• Upload invoices to client portals to ensure timely payments

Customer Service:

• Build and maintain strong relationships with clients while communicating past due balances
• Reconciliation of client accounts and payment discrepancies
• Provide excellent customer service by responding to inquiries in a professional and timely manner
• Work closely with clients to address and resolve billing-related issues and disputes
• Educate clients on billing processes and procedures, as needed

Process Improvement:

• Identify opportunities to streamline collection and billing processes and improve efficiency
• Assist in developing and implementing new procedures across systems, i.e., best practices for invoicing, record-keeping, and client communications
• Stay informed about industry trends and regulatory changes affecting collection and billing practices

Team Collaboration:

• Collaborate with Sales and Operations on collection and billing matters
• Partner with the Billing Manager to ensure that invoicing is completed in accordance with client-specific requirements to ensure prompt and efficient collections
• Partner with cash apps staff to ensure proper application of payments
• Ensure seamless communication and coordination between departments to support accurate and efficient collection and billing operations

Qualifications and Capabilities

• Bachelor's degree in Accounting, Finance, or a related field required
• Minimum 1-2 years in a similar role
• Proven experience in billing, accounts receivable, collections, or a similar role
• Strong knowledge of accounting principles, practices, and regulations
• Proficiency with Microsoft Excel, i.e. VLOOK-UPs, Pivot tables, etc.
• Experience with NetSuite and Salesforce strongly preferred
• Excellent analytical, communication, and problem-solving skills
• Attention to detail and ability to meet deadlines
• Strong organizational and time management abilities
• Experience in driving process improvements

The reasonable estimate of the salary range for this position is $55,000 - $65,000. The salary range describes the minimum to maximum base salary range for this position across applicable US locations. This position may also be eligible for a bonus whereby total compensation may exceed base salary depending on individual performance. The actual compensation offered will be based on a range of factors that are considered in making compensation decisions including, but not limited to; geographic location, work experience, education, licensure requirements, knowledge, skills/level, qualifications and budget. For an overview of our benefits, please refer to our website.