Human Resources Generalist

About the Company Since its establishment, our client has been committed to providing exceptional service and support to the diverse Asian American communities. Leveraging their extensive network and global resources, they ensure timely and efficient delivery of quality goods across the United States. Their dedication to excellence and community underscores the vital role of service in enhancing everyday life. About the Role The HR Generalist is responsible for supporting a wide range of human resources functions across both the corporate organization and retail stores, with a primary focus on employee relations. This role serves as a key resource for addressing workplace concerns, conducting investigations, advising leaders on performance and conduct matters, and supporting a positive and compliant work environment. In addition to employee relations, this position will assist with other HR functions including recruitment, onboarding, benefits support, training, and policy implementation as needed. The ideal candidate is a strong communicator, problem solver, and team player with a passion for fostering a respectful and inclusive workplace. Travel: 25-50% Responsibilities Advise, recommend, and implement human resources policies and procedures for all company personnel, including preparing and maintaining employee handbooks and procedure manuals. Investigate and resolve employee relations inquiries such as grievances, disciplinary actions, discrimination complaints, and other personnel matters for company departments and stores. Participate in developing and evaluating department goals and systems to recommend new approaches, policies, and procedures for continuous improvements of departments and services. Perform employee relations counseling, outplacement counseling, and exit interviewing, including monitoring and revising the performance evaluation program as necessary. Perform recruitment, conduct new-employee orientations, and ensure employee onboarding packages are filled out correctly. Support benefits administration, including Open Enrollment and change processes, and partner with the Compensation & Benefits team to resolve employee issues. Perform training and development to provide employees with the knowledge, skills, and abilities to grow in their roles while helping the company prosper. Maintain human resource information system records, compile reports from the database, and ensure the company complies with federal and state regulations concerning employment. Participate in administrative staff meetings and attend other conferences and seminars. Perform other duties as assigned by management. Qualifications A Bachelor's degree in Human Resources or related field is required; a Master's degree is preferred. Additional education can be in lieu of experience. 3 - 4 years of experience as an HR Generalist or related experience. Preferably in the retail, manufacturing, or logistic industry. Bilingual in English/Mandarin or English/Spanish is required. PHR and or SHRM-CP certification preferred. Knowledge of federal, state, and local employment laws and HR best practices. Excellent written and verbal communication skills with the ability to interact across all levels of the organization. Strong organizational and time management skills with the ability to handle sensitive matters with discretion. Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with HRIS systems is a plus. Willing to learn, detail-oriented, and be able to multitask. Authorized to work in the United States without sponsorship. Physical Requirements Prolonged periods sitting at a desk and working on a computer. This job may require standing or walking for extended periods of time, lifting up to 50 pounds, and performing repetitive motions. Equal Opportunity Statement Our client is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #J-18808-Ljbffr Adecco