Customer Service Representative - State Farm Agent Team Member

Mariel Dominguez - State Farm Agent

Job Description

Customer Service Representative
Mariel Dominguez State Farm Agency

Why Join Us?
At Mariel Dominguez State Farm Agency, we believe exceptional customer service drives our success. We’re looking for a motivated Customer Service Representative who is passionate about helping people and eager to grow within a supportive team environment.

What You’ll Do:

Build and nurture strong customer relationships with follow-ups to ensure satisfaction
Provide fast, accurate, and friendly support on insurance products, policy changes, claims, and billing questions
Educate customers using a needs-based approach to help them understand their insurance options
Communicate clearly to address customer needs and support agency growth
Offer additional products and services to exciting customer.
Work closely with team members for smooth service delivery

Requirements:

A strong commitment to customer service and empathy for clients
Self-motivated
Excellent communication skills and ability to relate to diverse customers
Ability to multitask and solve problems proactively
A positive, team-oriented attitude
Detail oriented
Ability to work in a team environment
Property & Casualty (must have or be able to obtain)
Life and Health license (must have or be able to obtain
Bilingual - Spanish preferred
In person- Office location: 9662 Queens Blvd, Rego Park NY 11374

What We Offer:

Hourly pay plus commission and bonuses
Opportunities for advancement within the agency
Paid time off (vacation, personal, and sick days)
401K after one year
Training and development
Hands-on experience to grow your career in insurance

Ready to grow with us? Apply now and join the Mariel Dominguez State Farm Agency team!

Apply

Vacancy posted 4 days ago

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