Secretary II

Job Summary: Provide clerical support to ambulatory care setting. Complete patient registration and discharge activities. Greet patients by checking demographic and insurance information, generating necessary paperwork, and notifying staff of patient arrival. Check out patients and collect appropriate copays. Make appointments for patients. Answer department phones. Perform support functions such as distributing mail, scanning documents, and other clerical office duties as assigned. Obtain medical records and reports as needed for providers and/or other staff. Initiate insurance carrier regulatory requirements. Process registration/billing work queues and monitor reports. Minimum Qualifications: Two years of secretarial/clerical experience required, preferably in an ambulatory patient care setting. Ability to multi-task. Strong customer service skills are necessary. Preferred Qualifications: Experience working in an ambulatory patient care setting is preferred. Experience with Medical Data Base systems (Epic software preferred) for patient registration and scheduling. Working knowledge of spreadsheets and word processing. Ability to multi-task. Strong customer service skills necessary and excellent phone etiquette. Work Days: Varying hours between 7:00a-5:30p Monday-Friday. No weekends/holidays Message to Applicants: Recruitment Office: Human Resources We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or disability or other protected classes under State and Federal law. SUNY Upstate University Hospital