Medical Administrative Coordinator

Job Description

Job Description

Benefits:

• 401(k)
• Paid time off

Medical Administrative CoordinatorWorkers’ Compensation & Occupational Health Clinic

We are seeking a highly organized, motivated, and detail-oriented Medical Administrative Coordinator to join our growing Workers’ Compensation and Occupational Health clinic team.

This position plays a critical role in patient coordination, communication, authorization management, scheduling, and overall clinic workflow. Strong communication, documentation, and follow-up skills are essential for success in this role.

Position Responsibilities

• Schedule all patient appointments efficiently and accurately

• Communicate professionally with patients, employers, insurance adjusters, case managers, and medical providers

• Submit Requests for Authorization (RFA) to insurance companies and employers

• Follow up consistently on pending authorizations to ensure timely patient care

• Schedule patients according to authorization approvals and treatment plans

• Track and monitor patient status, including:
  • Follow-up appointments

  • No-shows

  • Missed appointments

  • Discharges

  • Transfer of care

  • Referral status

• Maintain accurate and timely documentation within the EMR system

• Coordinate communication between providers, employers, and insurance carriers

• Ensure all records, authorizations, and patient communications are properly documented

• Support clinic workflow and assist with front-office administrative duties as needed

Qualifications

• Bilingual in English and Spanish (required)

• Strong communication and customer service skills

• Excellent organizational and multitasking abilities

• Ability to work in a fast-paced medical environment

• Detail-oriented with strong documentation skills

• Prior experience in workers’ compensation, occupational health, medical scheduling, or medical administration preferred

• Familiarity with EMR systems preferred

• Ability to professionally follow up with insurance companies and employers regarding authorizations and patient care coordination

Important Skills for Success

The ideal candidate understands that communication, organization, follow-up, and documentation are the keys to success in occupational medicine and workers’ compensation care coordination.

We are looking for someone who is:

• Reliable

• Professional

• Proactive

• Organized

• Compassionate with patients

• Comfortable handling multiple tasks simultaneously

Work Environment

Our clinic provides occupational health services, workers’ compensation injury management, physical examinations, and urgent medical care. We are committed to providing efficient, professional, and patient-centered care while maintaining excellent communication with employers and insurance carriers.

How to Apply

Please submit your resume and contact information for consideration.

We look forward to welcoming a dedicated and motivated team member to our clinic.