Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2026, and we're excited to be building a team from the ground up. Before becoming an agent, I spent five years working as a State Farm Team Member, learning the business and gaining firsthand experience helping customers protect what matters most. That experience shaped the kind of agency I wanted to create—one where team members are supported, challenged, and given opportunities to grow.

I attended Drake University and enjoy spending my free time outdoors, relaxing at the cabin, playing pickleball, and cheering on Minnesota sports teams. I believe work should be rewarding, but it's also important to enjoy life outside the office and maintain a healthy balance.

As a new agency, we're focused on creating a positive and supportive culture where people enjoy coming to work each day. We're building a team that works hard, supports one another, and shares a commitment to providing an outstanding customer experience.

We're looking for someone who is friendly, energetic, and driven. The ideal candidate is coachable, eager to learn, and excited about personal and professional growth. We're especially interested in individuals who may have aspirations of agency ownership in the future and want to gain the experience and skills needed to build a successful career.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Davis Olson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Agency Mission
Davis Olson Agency mission is to serve our community by protecting families, businesses, and futures with personalized insurance solutions. We are dedicated to putting our customer first, delivering guidance with honesty and care, and creating lasting relationships built on trust and professionalism. By investing in the growth and development of our team, we ensure every interaction reflects our commitment to excellence, compassion, and community.

Agency Vision
Davis Olson Agency will be known for exceptional service, strong relationships, and a team that grows and thrives together towards one goal. We strive to create a lasting impact by helping every customer feel protected, understood and confident about their future.