Senior Renewals Specialist
Virtual Vocations Inc
Owning the end-to-end renewal process, the full-time Senior Renewals Specialist will manage a portfolio of enterprise customer accounts remotely, focusing on driving successful renewals, retention, and expansion while collaborating closely with various internal teams to enhance customer value and protect recurring revenue. Key responsibilities Manage the renewal process for enterprise and commercial accounts, ensuring accurate forecasting and high renewal rates Identify renewal risks and expansion opportunities, collaborating with Account Executives and Customer Success Managers to develop proactive renewal plans Analyze renewal data to provide strategic insights and maintain accurate records in Salesforce, supporting overall account planning and forecast accuracy Required qualifications 5+ years of experience in renewals, account management, customer success, or sales in B2B SaaS or enterprise software 2+ years managing enterprise customer renewals, preferably in automation or cloud-related fields Strong understanding of SaaS renewal processes, including churn risk and contract negotiation Proficiency with Salesforce and familiarity with tools like LinkedIn Sales Navigator and Gainsight Ability to communicate effectively with executive stakeholders and translate technical value into business impact
Vacancy posted 4 days ago
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