Desktop Support Analyst

Nuveen

Nuveen in Charlotte, NC is seeking a Senior IT User Support Specialist to provide day-to-day technical assistance for hardware and software, including Windows, MacOS, and Office applications. Under supervision, you will troubleshoot issues, document resolutions, train users, and collaborate with 2nd/3rd tier teams to meet service levels while maintaining accurate asset inventories. This role emphasizes customer service, strong communication, and adherence to ITIL processes, with opportunities to #J-18808-Ljbffr

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Vacancy posted 3 days ago

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