Administrative Assistant

Benefits:

Health insurance

Paid time off

Competitive salary

Dental insurance

SERVPRO of Alamo Heights Administrative Assistant

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Complete internal job file quality reviews

Answering phone calls on a multiline system

Prepare estimates and billing invoices for customers and insurances

Coordinate crew and job scheduling

Customer contact follow up

Note taking and transferring with in systems

Perform basic accounting functions such as A/P, A/R,

Office administrative duties such as preparing email and written correspondence

Perform detailed and accurate data entry

Assist other departments, as needed

On call 1 week per month required

Position Requirements

5+ year(s) of administrative or office-related experience

Experience with billing, quality assurance, and scheduling

Experience in Reconstruction and Water mitigation a plus

Possess polite, confident, and excellent customer service skills, including listening and questioning skills

Excellent organizational skills and strong attention to detail

Capability to work in a fast-paced, team-oriented office environment

Proficient in Microsoft Office (i.e., Outlook, Word, Excel)

Ability to learn new software, including Xactimate® and proprietary software

Minimum of HSD/GED

Able to successfully complete a background check subject to applicable law

Hours

40 hours/week, flexible to work overtime when required, especially during storm

On-call rotation required

Hours vary between 7 a.m. and 7 p.m.

Pay Rate

40k-47k yearly salary

SERVPRO of Alamo Heights is an EOE M/F/D/V employer

Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.