Door Service Manager

Job Description

Job Description

Overview

Sacs Door & Gate Corp is hiring a Field Installation Manager to support and streamline high-volume commercial door and gate service operations across the Greater Sacramento area. This hands-on role focuses on field troubleshooting, service estimating, crew coordination, and real-time job support.

This position is ideal for a seasoned commercial door technician or supervisor ready to step into an operations-focused leadership role. You'll work closely with leadership during a structured 6-month onboarding period to help improve workflow efficiency and field execution.

Key Responsibilities

• Manage daily operations across ~10–20 active commercial service jobs
• Provide on-site and remote technical troubleshooting support to technicians
• Scope work and prepare accurate service estimates and job requirements
• Coordinate scheduling and dispatch of small (1–2 person) service/installation crews
• Source parts, materials, and equipment needed for repairs and installations
• Ensure jobs are completed on time, within scope, and to quality standards
• Communicate with customers, vendors, and internal teams to maintain job flow
• Support compliance with safety requirements and applicable codes (ADA, fire-rated assemblies, etc.)
• Partner with leadership during structured training and onboarding period

Required Qualifications

• 5+ years of hands-on commercial door & gate service/repair experience (not residential)
• Strong background in diagnosing and repairing field issues independently or remotely
• Experience with multiple commercial door systems, such as:
• Automatic doors (e.g., SIG or similar)
• Storefront systems
• Hollow metal and solid core doors
• Overhead/rolling doors
• Gate systems and operators
• Dock equipment
• Experience preparing service estimates and scoping repair work
• Ability to manage multiple active jobs in a fast-paced field environment
• Strong communication skills for customer and crew coordination

Preferred Experience

• Exposure to a wide range of commercial door and gate systems
• Experience supervising or coordinating small field crews
• End-to-end estimating or quoting responsibility
• Familiarity with ADA compliance, fire-rated assemblies, and safety standards
• Experience in high-volume commercial service environments (facilities, HVAC, industrial service, etc.)
• Familiarity with vendors and parts sourcing workflows
• Prior experience with commercial door companies or similar service contractors

Work Environment & Expectations

• Primarily field-based role with active daily job coordination
• High-impact position supporting operational efficiency and service delivery
• Structured 6-month onboarding with leadership support
• Occasional after-hours phone support (limited weekend requirements)
• Opportunity to help shape field operations in a growing organization

Benefits

• Full-time employment with stable project volume
• Full benefits package (medical, dental, vision, etc.)
• Long-term growth opportunity within operations leadership
• Supportive training and onboarding structure