Case Planner

Primary Responsibilities Creates, in partnership with child, biological family, and foster family, service plans that address safety, behavioral, educational, psychological, and permanency needs. Monitors safety, well‑being, and progress by facilitating regular casework contacts and documenting them in progress notes and other case documentation. Schedules and supervises mandated visits between child and natural family; conducts required interviews in person with child, natural family, and foster family; independently makes all related field visits to homes, schools, courts, prisons, hospitals, and other sites as needed. Attends weekly supervision with the supervisor to present and discuss case situations and provides updates on the status of current work; follows supervisor directions regarding planning and service follow‑up. Attends all Family Court hearings on assigned cases; provides testimony regarding case status and agency position; follows up on court directives. Participates actively in Family Team Conferences and other meetings to advance permanency for children and families. Works closely with Integrated Services (Medical, Mental Health, and Case Management) to ensure that children’s and biological families’ medical and mental health needs are monitored, necessary training is provided to foster and birth parents, services meet treatment needs, and external collaborations occur as needed. Utilizes individual and unit data collected by city, state, federal, and agency accountability departments to measure, monitor performance, and ensure that all outcomes are met. One‑Time Sign‑On Bonus Receive a one‑time sign‑on bonus of $2000. Qualifications Bachelor's degree required. Knowledge of the Child Welfare System is preferred. Excellent written, oral, organizational, and interpersonal communication skills; collaborative team player. Proficiency in Microsoft Office, including Outlook and Excel. Computer proficient; knowledge of Connections. Ability to work flexible hours, including some evenings as needed to meet client needs. Ability to use public transportation to travel throughout New York City or to use an agency vehicle when available. Bilingual preferred. Benefits Rewarding work in a team environment. Paid vacation, sick, personal days, and holidays. 403(b) retirement plan with employer contribution. Health, dental, vision, and life insurance. Employee Assistance Program (EAP). Flexible spending account (Dependent Care, Medical, Parking, and Transit). Employee appreciation programs and events. Tuition assistance program. Professional development opportunities. Wellhub discount. Verizon Wireless discount. BJ's membership discount. Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more. HeartShare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to View email address on click.appcast.io. #J-18808-Ljbffr Heartshare