Product Systems & Insights PM — Voice of Customer Lead
Jobleads-US
Harvey is seeking a Product Operations Manager in New York to own the Voice of the Customer pipeline, bug lifecycle, and operating rhythm across Engineering, Product, and Design. You’ll build scalable processes and define the feedback taxonomy to guide product priorities.
You’ll design rituals, run cross-functional planning, and drive alignment with CS, Support, Sales, and GTM while delivering clear, measurable signals to leadership.
#J-18808-Ljbffr Jobleads-US- ...Harvey is seeking a Product Operations Manager in New York to own the Voice of the Customer pipeline, bug lifecycle, and operating rhythm across Engineering, Product, and Design. You'll build scalable processes and define the feedback taxonomy to guide product priorities...Suggested
$200k - $300k
IED Sr Product Manager - Client Intelligence Systems & AnalyticsRole SummaryThe Senior Product Manager, CRM & Analytics... ...and partnership with technology leads, impacting resourcing, skills... ...senior stakeholders using data-driven insights.Prior people management experience...SuggestedTemporary work- ...Customer Success Lead Zip Security is looking for our first... ...Management, Provisioning, Product, and Engineering. As... ...Create the operating system for Customer Success.... ...product. Be the voice of the customer internally... ...clear, actionable insights. Who You'll Work...SuggestedWork at officeFlexible hours
- ...and provides rich insights that transform how... ...seed round and rapid customer adoption, we're... ...Experience working with product and engineering... ...to represent the voice of the customer... ...Customer Success Lead, you won't just support... ...You'll design the systems, playbooks, and...SuggestedWork at office
- ...efficient healthcare system and the technology... ...respect. Every voice matters. Every contribution... ...to thousands of customers and exited $1B+... ...of the world’s leading VCs (Andreessen... ..., and AI software products. You will help... ...rhythms. Use customer insights and performance...SuggestedWork experience placementWork at officeWork from home
- ...Head of AI Product & Client Satisfaction New York,... ...Client Satisfaction to lead product strategy, product... ...of AI, technology, customers, and business strategy... ...development of AI-powered insights, recommendations,... ...evaluation, data pipelines, and system integration . ~...Full timeWork at office
$165k
...designed for the world's leading consumer goods... ...multiple teams, disconnected systems, and spreadsheets,... ...platform. Our solutions help customers continuously optimize... ..., combining: Deep product expertise... ...makes decisions based on insights, metrics, and business...Hourly payFull timeLocal area$212k - $274k
...reflected in our product and in our team.Our... ...expertise that our customers have never... ...Product Managers lead highly collaborative... ...product work as one system, regardless of how... ...ensuring the customer’s voice guides scope and... ...facing teams, sharing insights, and planning...Casual workWork at officeLocal areaWorldwideFlexible hours- ...Lead Product Manager Senior Product Manager Location: NYC... ...for B2B companies, enabling customers to design and iterate on pricing... ..., and predictive revenue insights. As a Senior PM, you'll work within close-... ..., ERP and accounting systems, billing, and invoicing. You...Full timeContract workWork at officeFlexible hours
$205k - $235k
...platform is redefining how insights teams operate - and we... ...Overview We're hiring a Lead Product Manager to help redefine what customer understanding looks like... ...and operate as a senior voice in how Knit thinks about... ...tools fluently in your own PM work to draft, prototype,...Flexible hours$220k - $240k
...changing by shaping customer-driven decision... ...unit, you will lead a global, multi... ...commercial, product management,... ...leading support, insights, and partnership... ....Elevate Voice of Customer (VoC... ...activities in the PM teams.Advance customer... ..., and systemic issue resolution...Full timeRemote work$121k - $151k
...which are reflected in our product and in our team.Our... ...right in.The Opportunity Customer expectations are... ...Customer Support Solutions Lead, you'll partner closely... ...ll design and build the systems, workflows, automations... ...Bring customer and agent insights back to Product and...Casual workWork at officeLocal area$130k - $150k
## Technical Product Manager - Client OnboardingApplylocations: New... ..., highly organized onboarding lead to coordinate new client implementations... ...across upstream/downstream systems.* Ensure operational and... ...generation, research management, PM workflows, portfolio...Work at officeLocal areaShift work$205k - $235k
...Lead Product Manager Role at Knit — New York, NY Knit is... ...to help redefine what customer understanding looks like... ...and operate as a senior voice in how Knit thinks... ...conviction and market insight that shape the roadmap... ...Previous founder or first-PM experience at an early-...Full timeImmediate startFlexible hours- ...Christy Poulos Team: Product Marketing Why... ...Now Braze is the leading customer engagement platform, helping... ...market and customer insight that shapes what gets... ...models, agentic systems, data infrastructure —... ...events, and show up as a voice to listen to for marketers...Full time
- Huble Labs Inc. is seeking a Customer Success / Onboarding lead to own onboarding for Team and Business customers and to drive quarterly reviews with... ...board and ensure smooth handoffs from engineering to product during Friday demos. You will also build the CS playbook...Remote job
$120k - $165k
...Sr. Customer Success Manager Our client is on a mission... ..., designers, and product minds to reimagine the... ...they understand that it leads to better results. They... ...business, and 40% building systems to operationalize our... ...Be the senior customer voice. Build trusted relationships...Work at office- ...Customer Success Lead Cambio is growing rapidly and looking for a Customer... ...and providing training on our product. Improve our best-in-class... ...Customer Advocacy: Serve as the voice of the customer within... ...creating well-crafted products and systems that have a disproportionate...
- ...Jerry has built a product used by 5 million people... ...TikTok — the places our customers actually congregate... ...: sentiment, share of voice, referral traffic, and... ...strategic operator who builds systems, not just vibes — you... ...., then added driving insights, diagnostics, and a...Hourly payFull timeLocal areaRemote work
$80k - $105k
...discussions, Q&As, product education, brand... ...community connection. Lead personalized... ...Embody Bubble's brand voice and values across... ..., supplies, custom items, Bubble products... ...voices and insights into product launches... ...trackers, processes, and systems remain organized...Full timeWork at officeAfternoon shift$165k - $185k
...the financial operating system for healthcare, and... ...providers as we developed our product. We just announced... ...of service lines, the customer side of our operation... ...The Customer Operations Lead owns the customer... ...ones. Be the product voice for customer-impacting...Full timePrivate practiceWork at office3 days per week$90k
...Customer Care Manager Ring Concierge is a rapidly... ...Care Manager to lead the day-to-day... ...teams Serve as the voice and brand expert for... ..., policies, and product knowledge Manage... ...products, promotions, systems, and processes... ...Hours: 9:00 am to 6:00 pm, with the knowledge...Full timeSummer workWork at officeWeekend workAfternoon shift$50k
...Customer Care Manager The Customer Care Manager leads and represents the Brunello Cucinelli... ...champions the voice of the Omnichannel client, using insights to strengthen engagement... ...journey — from product discovery and styling... ...Excel and other systems for CRM, E-...$66.5k - $75k
...Title: Sr. Coordinator, Production Planning The... ...planning parameters within systems Set production priorities... ...for sales and customer needs Effectively communicate... ...and adjust SKU-level lead times to improve... ...based on portfolio insights Support special program...Temporary workWork experience placementSummer work- ...worldwide through leading employers, health... ...mission. The Lead PM, AI Safety and... ...Platformwill drive the product roadmap and... ...to the VP Product, Customer Value and Platform... ...; translate those insights into a single prioritized... ...safety of our AI systems. Partner with...Full timeWork at officeWorldwideRelocation2 days per week3 days per week
- ...supervise Account Leads and Associates across... ...performance insights, and ensuring programs... ...with each brand’s voice; you’ll need... ...frameworks and incentive systems that drive... ...outreach, strategy, product, and engineering to... ...Partner closely with Customer and Engineering teams...Full time
- ...Customer Support Lead JLL empowers you to shape a brighter way. Our people... ...level support across our client systems portfolio roughly split... ...Engines Prism Acumen, HqO, PM Portal, In Case of Crisis, Yardi... ...supporting multiple SaaS products Skills & Attributes...Remote workHome officeFlexible hours
$123k - $215.25k
...responsible to create/manage products supporting the segmentation,... ...eligibility domains using MarTech Customer Data Platform (CDP) across 24... ..., Engineering, Information Systems, or a related field.5+ years... ...grow your career. Here, your voice and ideas matter, your work...Flexible hours$169k - $253k
...RoleWe are seeking a Senior Product Manager to drive the... ...that protect our customer’s Auth0 environments. Our... ...and related analytics / insights on the effectiveness of... ...capabilities for agentic systems. The successful... ...deep knowledge of the voice of the customer. Drive...Work experience placementLocal areaWorldwideFlexible hours$210k - $260k
...their craft and their customers. With teams in Denver,... ...year in the US (1) What Product Management is like at Gusto... ...a sophisticated "System of Intelligence" that understands... ...and/or channels across voice, chat, and email, and... ...translating frontline insights into prioritized...Full timeWork at officeLocal areaFlexible hours2 days per week3 days per week
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