AI-Driven Help Agent Leader for Slack & Trailhead
Salesforce, Inc.
Salesforce, Inc. in Washington, DC is seeking a Senior Help Agent Manager for Slack & Trailhead to drive improvement in Help Agent resolution rates and manage a skills catalog. You will partner with Product Management and Engineering to advance roadmap priorities and technology investments, coordinating with Slack and Trailhead Technical Support Delivery teams. In this role within the Digital Success Data & AI organization, you’ll deliver analysis, build content strategies, and operate a Rhythm #J-18808-Ljbffr Salesforce, Inc.
Vacancy posted 1 day ago
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