Medical Case Manager (Bilingual/Master's Degree)

KO Business Solutions is proud to work with a dynamic nonprofit dedicated to improving the quality of life in underserved communities by reducing health disparities through self-empowerment, holistic health education, and direct services. They offer comprehensive HIV care, harm reduction, and outreach programs grounded in equity, compassion, and community empowerment.

We are seeking a Medical Case Manager/Behavioral Health Therapist to provide multi-disciplinarymedical case management to HIV+ clientele with co-morbid conditions (i.e., substance abuse dependence and PTSD) with the primary goal of improving the client’s overall health and well-being. The Medical Case Manager will formulate and systematically review individualized client care plans, maintain progress logs, facilitate needed client referrals, and conduct comprehensive discharge planning. The Medical Case Manager will also facilitate psychoeducational client group sessions covering topics such as substance use, drug interaction, individual coping mechanisms, anger management, interpersonal relationship skill development, and generating healthy lifestyles.

Location : Chicago, IL

Salary : $60,000

Key Responsibilities:  

Client-Centered Case Management

• Conduct detailed intake evaluations and biopsychosocial assessments
  
• Create, monitor, and revise individualized client care and treatment plans
  
• Coordinate medical appointments and make referrals to mental health, housing, or social services
  
• Conduct home visits and accompany clients to medical appointments when needed
  
• Facilitate successful discharge planning and follow-up care
  

Behavioral & Psychoeducational Counseling

• Provide individual counseling on topics including mental health, substance use, risk reduction, and behavior change
  
• Facilitate group sessions on:
  
• Coping skills
  
• Drug interactions
  
• Anger management
  
• Communication & relationship building
  
• Building healthy lifestyles
  
• Lead crisis intervention efforts including suicide prevention and behavioral de-escalation
  

Documentation & Compliance

• Maintain accurate progress logs and case notes
  
• Ensure timely, compliant documentation in line with program, ethical, and legal standards
  
• Participate in outreach activities, organizational events, and community-based programming
  

Qualifications and skills:

• Master’s Degree in Social Work, Psychology, Counseling, or related field ( required )
  
• Minimum of 3 years’ experience in social services or related care work
  
• Licensure or Certification preferred: CADC, LPC, LCPC, LSW, LCSW, MISA
  
• Bilingual (English/Spanish)required
  
• Strong knowledge of  HIV care, behavioral health, and substance use disorders preferred
  
• Cultural sensitivity to  Black, Latino, and LGBTQ+populations is essential
  
• HIV/AIDS testing certification (or ability to obtain within 6 months)
  
• Strong organizational, documentation, and time-management skills
  
• Reliable transportation
  

Benefits: 

• 401(k)
  
• Dental insurance
  
• Health insurance
  
• Life insurance
  
• Paid time off
  
• Vision insurance
  

Equal Opportunity Employer

KO Business Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws

Job type: Direct Hire

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Rate of Pay: $60,000