Hotel Front Desk Attendant
$18 - $20 per hourARK
Hotel Front Desk Attendant
We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.
This position requires cross-training on the Night Audit.
Regularly scheduled shifts are Monday-Sunday with estimated start and end times as follows: 7a-3p, 3p-11p, and 11p-7a, as needed.
Responsibilities
- Manage guest check-ins and check-outs appropriately
- Welcome guests warmly, determine their needs, and manage the registration process.
- Operate the hotel switchboard, answer inquiries, and transfer calls as needed.
- Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions
- Take reservations in person, via email, or over the phone, including group bookings.
Qualifications
- Physical ability to stand, walk, and lift up to 25 pounds as needed.
- Strong customer service skills with a guest-focused approach.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
- Availability to work flexible schedules, including weekends and holidays.
Compensation $18 - $20 hourly About Everhome Suites Portsmouth - Newington
ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.
ARKVacancy posted 9 hours ago
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