Receptionist

Job Title

The ideal candidate will have good time management and organizational skills. The position will need to be able to communicate effectively with all levels of office staff including executive management and store employees and customers. The position requires a strong customer service background. Filing, sorting, labeling, and coordinating paperwork sent in from the Stores is essential. Welcoming, good phone etiquette, distributing incoming calls, check in and direct all visitors. Perform other duties as assigned to meet the business needs of the company.

Essential Duties & Responsibilities

• Welcome visitors by greeting them, in person or on the telephone, answering or referring inquiries to the appropriate person(s) with a positive attitude.
• Answers customer grievance calls and directs them to appropriate manager.
• Informs company personnel of visitors, documents and provides visitors pass.
• Maintains safe and clean reception area by complying with procedures and regulations, including locking and unlocking the front door each day.
• Accept and distribute all mail and deliveries per company protocol.
• Maintains office kitchen supplies restocked at all times; Prepares supply order by schedule
• Manage invoice scanning and document retention processes.
• Other miscellaneous duties as requested by management.

Qualifications/ Requirements

• High School Diploma with a minimum of 2 years' experience in administrative work.
• Must be able to perform routine tasks daily.
• Strong customer service background; ability to handle grievance calls and communicate effectively.
• Ability to work well with all levels within the organization.
• Working knowledge of Outlook, Word, Excel, etc.
• Detailed oriented and able to meet deadlines on time.
• Self-motivated, self-starter, team oriented with the ability to multi-task.
• Willing to help attitude and pitch-in as needed.

Physical Demands & Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Ability to lift and/or carry up to 25 pounds from ground to waist level.