IT Desktop Support Technician
SRI Tech Solutions
Job Description
Job Description
Role: Desktop Support
Location:1 BUSH STREET, FLOOR 17 SAN FRANCISCO, CA 94104 (Onsite)
855 Main street. Redwood City CA 94063
Duration: Long term Contract
Job Description:
- Proven experience as a Desktop Support Technician or in a similar IT support role.
- Strong knowledge of desktop operating systems (Windows, macOS, and/or Linux could be added advantage).
- Experience with software troubleshooting and installation (Microsoft Office, email clients, etc.) even remotely as well
- Familiarity with hardware components and peripheral devices (printers, scanners, etc.).
- Basic networking knowledge (TCP/IP, DNS, DHCP, VPN).
- Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
- Strong customer service skills with the ability to communicate complex technical concepts to non-technical users.
- Ability to work independently and as part of a team.
- Preferred relevant certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent is a plus.
Vacancy posted 1 day ago
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