Traffic Coordinator

Job Description

Job Description

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.

Recognized on the Inc. 5000 list of fastest-growing companies and named one of Austin's Top Workplaces year after year. We invest in exceptional people — with a team of over 800 and growing — fostering our employees' careers and celebrating them at every step of the way. Four Hands is where passion meets purpose and where your next chapter begins.

As a Traffic Coordinator at Four Hands, you'll play a vital role in keeping our operations running smoothly. Working closely with the Traffic Lead, you'll help ensure on-time shipments, optimize freight processes, and manage shipping documentation. If you're a detail-oriented problem solver who thrives in a collaborative environment, this opportunity is for you.

In This Role

• Support the Traffic Lead with day-to-day traffic operations, including service-level agreements, transit times, carrier scorecards, freight invoices, freight rate negotiations, and regular reporting
• Create and manage shipping documentation, including bills of lading, shipping labels, and export paperwork (NAFTA Certificates)
• Coordinate and schedule outbound shipments with carriers and customer logistics teams to ensure on-time delivery
• Maintain truck schedules, shipment files, and respond to internal customer inquiries regarding shipment status
• Collaborate with Sales, Logistics, and Operations to ensure transactional accuracy
• Provide accurate shipment and export details to Customer Service
• Report goals, operational procedures, and position responsibilities to shipping and traffic associates
• Other duties as assigned, in accordance with training and qualifications
• Uphold the Core Values and be a valuable member of the Four Hands Team
  • Be open and honest
  • Reach for excellence
  • Act with responsibility
  • Value the whole person
  • Enjoy the journey

The Ideal Person

• High school diploma or GED required
• Experience working with shipping documents, including bills of lading, manifests, and carrier paperwork
• Strong computer skills, including experience with warehouse management systems, Microsoft Excel, Outlook, and other business applications
• Excellent attention to detail and organizational skills
• Strong communication and customer service skills when interacting with drivers, carriers, and internal teams
• Ability to prioritize tasks and work effectively in a fast-paced environment
• Comfortable working in a warehouse setting and occasionally walking the floor to verify shipments and loads
• Willingness to work overtime as needed
• Steel-toed boots or shoes are required during work hours

About Four Hands

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

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