Dynatrace Engineer

Dynatrace Engineer
6 months CTH
Location: Dallas, TX

• Provide expertise in implementing and utilizing Dynatrace to improve application performance, troubleshooting, and integration with existing tools.
• Onboard and configure Real User Monitoring (RUM) and Synthetic Monitoring in the Dynatrace environment.
• Collaborate with application teams to identify processes, services, and dependencies for effective mapping to applications.
• Propose enhancements to optimize the Dynatrace monitoring environment.
• Integrate Dynatrace with ServiceNow for seamless incident and change management workflows.
• Train application support teams to utilize Dynatrace for root cause analysis and performance optimization.
• Implement Real User Monitoring (RUM) to track user interactions and performance across web and mobile applications.
• Configure Synthetic Monitoring to simulate user journeys and proactively detect performance issues.
• Validate and optimize the configuration to ensure complete coverage of application endpoints.
• Work with application teams to:
  • Identify and document key processes, services, and dependencies for monitored applications.

• Map application components within Dynatrace for comprehensive visibility.
• Ensure accurate tagging and grouping of monitored entities to facilitate troubleshooting and reporting.
• Assess the current Dynatrace environment and propose optimizations to improve monitoring efficiency and coverage.
• Provide recommendations for scaling and managing the Dynatrace environment as the organization grows.

• Develop and deliver training sessions for application support teams, focusing on:
  • Using Dynatrace for root cause analysis.
  • Navigating dashboards and creating reports.
  • Best practices for proactive monitoring.
• Provide documentation and reference materials for ongoing support.