Facilities Manager

Facilities Manager

The Facilities Manager provides leadership and oversight for facilities operations at a designated location, set of buildings, or campus. This role ensures the effective implementation of policies, procedures, and workplace services that result in a well-managed and well-maintained environment. Key responsibilities include responding to tenant needs, ensuring environmental health and safety, and aligning services with client goals. The Facilities Manager coordinates activities, financials, vendors, and staffing to meet current and future operational needs.

Essential Functions and Responsibilities

• Oversee daily operations of the facility or campus, including custodial, life-safety, engineering, site services, and general maintenance, in alignment with C&W policies and client directives.
• Manage all contracts to ensure they are reviewed on a regular basis and are bid out as required; verify that invoices match contract pricing
• Supervise maintenance programs for both interior and exterior property conditions.
• Respond positively and promptly to requests from building tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA's)
• Ensure that all site-specific documentation and reports are completed accurately and on time, including:
• Property Information Book
• Site Operating Manual
• Emergency Procedures Manual
• IIPP Manual
• Compliance Logs (Local Code, ADA, OSHA)
• Safety Meeting Log
• Elevator and Janitorial Logs
• Purchase Order Log
• Vendor COIs
• As-built Drawings
• Paid Invoices File
• General and Contract Files
• Annual Property Conditions and Year-End Performance Report
• Prepare, review, and give initial approval and as needed all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(ies) or complex.
• Coordinate the preparation and publication of the annual budget, quarterly reforecast, and business plans.
• Assist in the development of capital budgets for the property. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives.
• Collect, analyze and report statistical data as may be required to provide accurate and current assessment of facility management objectives.
• Hire, train, and evaluate facility personnel; foster positive staff relations.
• Ensure compliance with management contracts and insurance requirements.

Key Competencies

Communication Proficiency (oral and written) Technical Proficiency Problem Solving and Analysis Leadership Teamwork Orientation Relationship Management Financial Management

Education Requirements

• Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration (required)

Experience Requirements

• 5–7 years of experience in commercial high-rise, campus, or property portfolio management (required)
• Preferred experience in:
• Leasing, construction, engineering, and all facets of property operation and building management preferred
• Critical system environments
• Experience in the development and implementation of programs to drive out cost inefficiencies preferred
• CMMS/Work Order Management systems

Additional Qualifications

• Certifications recommended: CFM (IFMA), BOMA, or other engineering/business/technical certifications
• Ability to read construction specifications and blueprints
• Proficiency in contract language and management agreements
• Strong computer skills, especially Microsoft Office (Word, Excel, PowerPoint)
• Financial management expertise, including budgeting and forecasting
• Familiarity with financial systems (Yardi preferred)
• Skilled in Building Management Systems (BMS) maintenance and monitoring

Work Environment

• Professional office setting with standard office equipment
• May require travel between properties in varying weather conditions

Physical Demands

• Regular communication and information exchange
• Operation of computers and office equipment
• Movement throughout the workplace
• Stationary positioning for 50–75% of the time
• Ability to extend arms and hands in various directions

AAP/EEO Statement

C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Other Duties

This job description outlines core responsibilities and may be modified based on regional needs. Additional duties may be assigned as necessary.