Strategic Account Manager

Genesys

Genesys seeks a Sr. Customer Success Manager to lead a portfolio of strategic enterprise accounts in the West and Central Regions. You will act as a trusted advisor, orchestrating resources across Professional Services, Support, Product and Sales to ensure customer value realization. You will drive quarterly business reviews, develop customer success plans aligned with business objectives, monitor health metrics and drive adoption of solutions while maintaining high-touch engagement throughout #J-18808-Ljbffr

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Vacancy posted 4 hours ago

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