Scrum Master II

Job DescriptionGM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses.At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.Our Purpose: We pioneer the innovations that move and connect people to what matters.This position will be posted until filled.ResponsibilitiesThe Scrum Master II is a servant leader that supports the development team and product owner to increase business agility and maximize value delivered.In this role you will:Guiding and coaching the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework to delight customersProtect the development team from outside influences and remove impedimentsBuilding a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solvingFacilitating getting the work done without coercion, assigning, or dictating the workAssisting with internal and external communication, improving transparency, and radiating informationSupporting and educating the Product Owner, especially with respect to refining and ordering the product backlogWorking closely with the Product Owner to ensure product backlog is visible and prioritized towards business valueFacilitating various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint RetrospectivesEmpowering the team to be self-organizedQualificationsWhat makes You an ideal candidate?Must exhibit strong knowledge of agile frameworks including Scrum from multiple teams/productsDemonstrated evidence of a servant leadership mindsetProficient in the use of Agile delivery tools such as TFS, Jira or Azure DevOpsDemonstrated evidence of continuous learning mindsetAbility to teach and train on Agile, Scrum, Kanban at a level accessible to beginners and dive deep for advanced topicsA change agent; progressively challenging the team to continuously improveGood understanding of product and sprint backlog tracking, burn down metrics and velocityGood negotiation, leadership, and written and verbal communication skillsGood knowledge, skills, and ability working in a collaborative team environmentExcellent people skills, with an ability to understand and diverse viewpointsHigh Emotional Intelligence (self-awareness, self-regulation, motivation, empathy and social skills)Ability to understand GM Financials business; apply knowledge and critical thinking skills in day-to-day problems and solutionsAbility to facilitate, coach and guide through influence, inspiration, collaboration and teamworkAbility to listen and communicate effectively with others both verbally and in writingAbility to coach and train Agile teams about their role before, during and after PI PlanningEstablish DoR, DoD with teams and Product owner on Story and Feature level wherever applicableSupport Release Train Engineer, IT Lead and business leaders by facilitating all the SAFe ceremonies including PI Planning, SOS, PO sync, inspect and adaptProvides coaching and training to the Agile Team(s) on how to execute the Scrum frameworkAdditional Knowledge and SkillsWorking effectively within an AI enabled environment:Ability to use AI tools (e.g., Microsoft Copilot) to support daily workSkills in evaluating AI outputs for accuracy, compliance, and biasExperience integrating AI into workflows to improve efficiency or insightsFamiliarity with AI assisted research, summarization, and content generationUnderstanding of responsible AI use, including ethics and data protectionWorking ConditionsSubject to stressful situationsPossibility of working long hours may be requiredLimited travel may be required to support business needsWork Experience & Education2-4 years experience as Scrum Master ReqHigh School Diploma or equivalent RequiredAssociate DegreeBachelor's Degree or additional equivalent work or military experience PreferredMaster's DegreeLicenses and CertificationsScrum Master Certification (CSM or PSM) or PMI-ACPWhat We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.Our Culture:?Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.Compensation: Competitive pay and bonus eligibility.Work Life Balance:?Flexible hybrid work environment, 2-days a week in office.NOTE:?We are unable to consider candidates who require visa sponsorship for this positionThis position is not open to agency submissions