Contact Center Scheduler

Join Our Team At Frontier Dermatology!

Do you enjoy giving superior customer service over the phone, as well as working behind the scenes on a computer? Join our central call center team as a medical Scheduler!

Scheduler (Contact Center)

Re.mot.e Opportunities available

Mondays – Fridays, 8:00am – 5:00pm

This position requires an anticipated start date of 09/08/26 or 09/16/26

General description of all benefits:

• Health insurance – medical, dental, and vision with HSA, FSA options
• 401k - employer matching up to 4%
• Life insurance – employer paid & voluntary options
• 8 paid holidays per year
• Tiered PTO accrual 80 – 200 hours annually
• Complimentary parking
• Pet insurance voluntary option
• Employee Assistance Program provided

Qualifications:

• Preferred experience in a medical office environment, call center, or graduate of a healthcare training program
• HS Diploma, GED; or 1-3 months related healthcare experience
• Our call center schedulers must be comfortable in a fast paced environment; some duties include scheduling appointments, insurance verification, routing calls to the correct personnel, and be comfortable multitasking from multiple electronic clinical programs and websites
• Our call center schedulers must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!

Who are we?

Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.

CARE IS.. our core values:

• Community – We're loyal to our patients, providers, and staff
• Accountability – We are responsible for our behavior, interactions, and outcomes
• Respect – We appreciate and hold regard for the feelings, wishes, contribution, and rights of others
• Empathy – We treat the people the way they want to be treated
• Integrity – We are honest and ethical
• Service Excellence – We always do our best