Radiology Scheduler

To support patient scheduling needs, the full-time Radiology Scheduler will manage inbound and outbound patient interactions, scheduling appointments for various diagnostic imaging services while working remotely in a contact center environment. Key responsibilities Manage scheduling, rescheduling, confirming, and canceling patient appointments across multiple diagnostic imaging services Respond to patient inquiries regarding appointment availability, preparation instructions, and insurance verification Document all patient interactions and maintain compliance with HIPAA regulations and service expectations Required qualifications High school diploma or GED required Minimum of six months of experience in a healthcare contact center or customer service environment, preferably with scheduling experience Experience working from home in a secure and distraction-free environment while adhering to HIPAA standards Basic computer proficiency, including experience with Windows-based systems and CRM or scheduling platforms Ability to type a minimum of 40 words per minute