Global Director, Customer Support & Experience (Hybrid)
SmallHD
Videndum is seeking a Director of Customer Support to lead the global technical support experience for SmallHD, Teradek, and Wooden Camera. This hands-on leadership role sets the standards for technical support, builds and guides a high-performing global team, and ensures consistent service quality across regions and brands. The ideal candidate will establish clear SLAs, develop teams, and drive continuous improvement while maintaining strong customer relationships and technical accuracy in #J-18808-Ljbffr SmallHD
- ...Global Technology Partner (GTP) Hybrid Client Partner We are looking for a Global Technology... ...Hybrid Client Partner to support a Global Client Manager... ...initiatives to sell customers on the benefits of a full... ...Qualifications ~2+ years of Experience working in Outside Sales...SuggestedRemote jobLocal area
- ...introduction to our company, customers and culture!Growth and career... ...Sales, Professional Services, Support, Technical Success, Product,... ...processes, and the customer experience.Following operating standards... ...opportunities. Our flexible hybrid work environment requires that...SuggestedContract workLive inWork from homeFlexible hours
- ...Description Job Description Director of Customer Support Location: Cary, North... ...Time Work Arrangement: Hybrid Reports To: VP of Sales... ...Lead the Customer Support Experience Behind World-Class Creative... ...Customer Support to lead the global technical support...SuggestedFull time
- Videndum in Cary, North Carolina seeks a Director of Customer Support to lead a global, hybrid support organization across SmallHD, Teradek, and Wooden Camera. You will shape service standards, guide a high-performing team, and partner with Engineering and Product to improve...Suggested
- Videndum is seeking a Director of Customer Support to lead the global technical support experience across SmallHD, Teradek, and Wooden Camera. The role is hybrid, based in Cary, NC, and reports to the VP of Sales. You will build and guide a high-performing, globally distributed...Suggested
$90k - $120k
...creativity, foster belonging, support collaboration, and... ...direction: upward. With a global footprint spanning more than... ...Position Summary: Our Director of Customer Success at Perforce is searching... ...comparable education and work experience. ~8+ years of...Full timeTemporary workWork experience placement- ...see your impact in how customers transform and grow. If... ...outstanding customer experiences and drive meaningful business... ...provides guidance, supports product adoption, and... ...collaboratively with global internal and external... ...NetApp", we embrace a hybrid working environment...Local area
- ...Manager Location: Raleigh, NC (Hybrid) Job Type: Full-Time... ...· Act as the “Voice of the Customer” while collaborating across internal... ...and a positive end user experience · CSP strives to provide peace... .... That belief shapes how we support our team, serve our clients,...Full timeCasual workImmediate start
- ...private, public, and hybrid clouds, helping organizations... ...is establishing Customer Success as a core revenue... ...expansion. The Senior Director, Customer Success is... ..., Consulting, Support, and administrative billing... ...customers consistently experience RapidScale as one accountable...Local areaRemote workVisa sponsorship
- ...advisory services across private, public, and hybrid clouds, helping organizations innovate,... ...value, revenue growth, and a superior customer experience across RapidScale’s full portfolio of... ...are effectively leveraged to support client success.Primary ResponsibilitiesOwn...Local areaRemote workVisa sponsorship
- ...Professional Services)- Hybrid, RemoteWe’re a leader... ...services, we inspire customers around the world to transform... ...world-class employee experience, you'll find it here.... ...more.About the jobThe Global Consulting Business... ...and resources to support your developmentGenerous...Full timeLocal areaWork visa
- ...across private, public, and hybrid clouds, helping organizations... ...revenue, retention, and long-term customer success. This role owns the... ...delivery and customer experience. This role partners closely with... ...health, identify risks, and support mitigation strategiesMaintain...Local areaRemote workVisa sponsorship
$155.5k - $233.3k
The Customer Support Manager is responsible for all aspects of customer post-sales support to our US based customers and partners.... ...caliber Support Engineers in delivering exceptional customer experience to our global customer base. You will be responsible for the management...Temporary workLocal areaRemote workWorldwideShift work- ...leading API and AI technology firm seeks a Director of Scaled Customer Success to lead a global team and redefine customer support strategies. The ideal candidate has over 1... ...AI-driven tools for scaling customer experiences. This role offers the opportunity to impact...
- ...across private, public, and hybrid cloud environments, helping organizations... .... RapidScale is evolving Customer Success into a core, revenue-... ...customer retention, and supporting long-term growth. The... ...delivering an exceptional customer experience. This role partners closely with...Local areaVisa sponsorship
$59.2k - $98.6k
...searching for a dedicated, supportive call center supervisor who can... ...excellent service to customers. In addition to this, the call... ...will maximize the customer experience. Key Responsibilities... ...this area Schedule Hybrid Mon - Fri 11:30am - 8pm...Local area$156.7k - $290.9k
...plans for the organization’s customer-facing digital commerce and enablement... ...customer requirements, and supports the ongoing life cycle... ...end-to-end digital customer experience.QUALIFICATIONS15+ years of Software... ...architectures, and hybrid on-premises/cloud environments...Full timeLocal area- ...ResponsibilitiesInterview, select, train and support/coach full-time and temporary... ..., covering all aspects of customer service standards/procedures,... ...3 year's supervisory experience in a call center environment.... .... Join our game-changing, global company dedicated to creating...Full timeTemporary workLocal areaFlexible hours
- ...focused on driving net-new customer acquisition within the... ...competitors Support smooth handoff of mature... ...years of relevant sales experience or High School... ...Lenovo operates under a hybrid work policy, requiring... ...US$83 billion revenue global technology powerhouse,...Work at officeLocal areaWork from homeFlexible hours3 days per week
- ...help create success for our customers.What Makes Q2 Special?Being... ...ChangeMakers awards program and global moments of recognition and... ..., and culture-building experiences—we create opportunities to connect... ...and long-term success. Supported by a team of technical and business...Full timeWork visa
- ...protect people and products. With over 35 years of experience and a global presence, we empower our customers with innovative compliance solutions. About 3E 3E... ...-sale value realization, and project work that supports renewals and expansions. Your efforts will improve...Currently hiringWork at officeRemote work
- 3E seeks a senior leader to elevate our global implementation function, steering new customer implementations, post-sale value realization, and renewals across... ...value. The role reports to the VP of Customer Experience and collaborates with leaders across 3E. AI-forward...
- ...information please visit In order to support these activities we are... ...through exceptional customer service, account management,... ...deliver an excellent customer experience and ensure appropriate account... ...work life balance. As a truly global organization, international collaboration...Contract workWork experience placement
- ...Manager owns the full customer relationship from start... ...closely with the Director of National Accounts and... ...bachelor's degree preferred. Experience: 2-5+ years of Account... ...on outstanding items. Support the onboarding of new... ...Environment Remote/Hybrid capabilities. An...Weekly payFor contractorsWork at officeRemote workShift work
- ...within the American Airlines global network Training and development... ...on-time dependability. Supports the Manager in meeting... ...Investigates and resolves customer service issues as well as operation... ...this role. Previous work experience in an airline or airport capacity...Work experience placementLocal area
$100k
...Xplor Technologies powers the experiences at the heart of everyday life... ...insights, and elevate customer and member experiences. With... ...Work independently with full support and training What You Get:... ...Xplorer, you will be part of a global network of talented colleagues...Weekly payLocal areaRemote workVisa sponsorshipFlexible hours$150k
...California-based global medical device company... ...training—supported by industry-leading... ...actions, because our customers and patients... ...consistently positive experience for clinicians... ...approved by Board of Directors (4-year vesting... ..., such as hybrid or remote work for...For contractorsLocal areaRemote workWork from homeFlexible hours- ...Description Position Summary The Customer Success Manager serves as the voice of... ...automation solutions receive exceptional support, guidance, and partnership. As adoption... ...Manager (CSM) is to drive high customer experience and satisfaction levels and should act as...Contract workWork at officeLocal areaFlexible hours
$145k - $192.5k
...the foundation of a more open, global economy through digital... ...looking for a Manager, Know Your Customer (KYC) to join its Compliance... ...to deliver a strong customer experience.Identify, design, and implement... ...Compliance Operations is supported with the most effective tools...Flexible hours- ...to own and elevate the end‑to‑end client experience for our law firm partners. This... ..., train, and develop top‑tier talent to support growth and scalability. Operations & Strategy... ...experience in Client Success, Operations, or Customer Experience. Proven track record of...
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