Global Director of Customer Support Excellence
Videndum
Videndum is seeking a Director of Customer Support to lead the global technical support experience across SmallHD, Teradek, and Wooden Camera. The role is hybrid, based in Cary, NC, and reports to the VP of Sales. You will build and guide a high-performing, globally distributed team while ensuring consistent service quality and customer satisfaction. The ideal candidate has 8–10 years in technical/customer support, with Bachelor’s degree and MBA preferred, and a track record of improving support #J-18808-Ljbffr Videndum
- Videndum in Cary, North Carolina seeks a Director of Customer Support to lead a global, hybrid support organization across SmallHD, Teradek, and Wooden... ...creators. The role emphasizes accountability, technical excellence, and continuous improvement across regions and brands...Suggested
- ...Job Description Job Description Director of Customer Support Location: Cary, North Carolina Company... ...of Customer Support to lead the global technical support experience across... ...accountability, coaching, technical excellence, and customer-first problem solving...SuggestedFull time
- ...Global Technology Partner (GTP) Hybrid Client Partner We are... ...GTP) Hybrid Client Partner to support a Global Client Manager and uncover... ...segment initiatives to sell customers on the benefits of a full... ...is goal-oriented, possesses excellent phone and customer-facing skills...SuggestedRemote jobLocal area
- ...’re proud to be a $16 billion global provider of IT solutions and services... ...within their assigned Customer List. The Global Account Executive... ...Sales Leadership, Internal Support, and our Training and Development... ...Internal Support Teams Excel in a Team Selling Environment,...SuggestedFull timeWork experience placementWork at officeLocal areaRemote workWorldwideFlexible hours
- A leading API and AI technology firm seeks a Director of Scaled Customer Success to lead a global team and redefine customer support strategies. The ideal candidate has over 10 years in Customer Success within SaaS, with a proven track record in leadership and automation...Suggested
- ...- a great introduction to our company, customers and culture!Growth and career advancement... ...coordinates Sales, Professional Services, Support, Technical Success, Product, Finance,... ...and support customer success activities. Excellent written, verbal, facilitation, negotiation...Contract workLive inWork from homeFlexible hours
- ...our people to help create success for our customers.What Makes Q2 Special?Being as... ...round Q2 ChangeMakers awards program and global moments of recognition and connection. We... ...meaningful results and long-term success. Supported by a team of technical and business experts...Full timeWork visa
- 3E seeks a senior leader to elevate our global implementation function, steering new customer implementations, post-sale value realization, and renewals across... ...with leaders across 3E. AI-forward and customer-focused, you will drive delivery excellence. #J-18808-Ljbffr 3E
- Videndum is seeking a Director of Customer Support to lead the global technical support experience for SmallHD, Teradek, and Wooden Camera. This hands-on leadership role sets the standards for technical support, builds and guides a high-performing global team, and ensures...
- ...revenue growth, upsell and cross-sell, Customer stakeholder management. The candidate will... ...stakeholders Ensure Delivery Excellence and meeting of customer satisfaction targets... ...and solutioning Ability to work in a Global operating model Must be a go-getter with...Work at office
- ...service model of a local consultant with the global resources of the world's leading... ...Successful candidates will have: Superb customer service skills and ability to work independently... ...Suite, with advanced proficiency in Excel. Exceptional Attention to Detail Our...Permanent employmentWork at officeLocal area3 days per week
- ...Customer Success Manager Raleigh, North Carolina, United States For over 25 years, Global Relay has set the standard in enterprise information... ...issues, coordinating with Support, Product, and Client Services... ...risks or opportunities Excellent project management,...
- ...Senior Customer Success Manager As the leader in transit technology, Hitachi Mobility... ...they uphold HMMS' commitment to service excellence and help future-proof client success.... ...seamless movement from implementation to support phase. Maintain Data Integrity : Oversee...Contract workWorldwide
- ...Through our software and services, we inspire customers around the world to transform data into... ..., Newsweek and more.About the jobThe Global Consulting Business Development... ...Assistance Program and programs and resources to support your developmentGenerous time away...Full timeLocal areaWork visa
$129.81k - $197.8k
...core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and... ...to build trusted relationships across a global organization.LocationThis position can... ...efficiency, innovation, and operational excellence.Scope, plan, and execute client-facing events...Full timeWork at officeRemote workRelocationVisa sponsorshipRelocation package- ...Client Director The Client Director is accountable for the overall success, growth, and... ...teams and external stakeholders, having excellent written and verbal English communication... ...the ability to operate effectively in a global, multi-jurisdictional environment, being...Contract work
$164k - $304k
...are renowned for our technical excellence and leading innovations, and... ...day at NTT DATA As the director, Client Partner - Net New Client... ...the best of our integrated global capabilities to foster their... ...technologies, digital workplace, customer experience (CX), and hybrid/...Temporary workRemote workFlexible hours- ...more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize... ...Carolina, Remote Location Texas The Customer Relationship Manager (CRM) acts as the... ...portals such as Service Channel. ~ Excellent communication skills — able to clearly...Full timeRemote work
$115k - $185k
...operate, increase sales, engage customers, and keep employees happy.... ...communication skills, including excellent written and verbal... ...Engineering and Product to Sales and Support, and are inspired by how our... ...learn more about how we work globally and regionally, check out:...Contract workWork at officeLocal areaRemote workWork from home- ...130 U.S. locations, and a global reach, we promise to know you... ...Consultants (Engagement Directors) for our Client Accounting... ...Services (CAAS). CAAS provides customized accounting support for our clients (typically... ...required. Mastery in Microsoft Excel and experience in a variety...Hourly payFull timeWork experience placementInterim roleFlexible hours
- ...Interview, select, train and support/coach full-time and temporary... ...staff, covering all aspects of customer service standards/procedures,... ...Proficiency in MS Word, Power-point, & Excel with an emphasis on creation,... .... Join our game-changing, global company dedicated to creating...Full timeTemporary workLocal areaFlexible hours
$125k - $250k
...at Appian, our values of Intensity and Excellence define who we are. We set high standards... ...hard things, together.We are seeking a Customer Success Manager to join our team. You will... ...comprehensive benefits package designed to support your health, wellbeing, and financial...Work experience placementLocal areaFlexible hours$134k - $252k
...mark, come join us.THE ROLEAs a Senior Customer Success Manager (CSM), you will serve as... ...cross-functional teams, including Sales, Support, Engineering, and Executive leadership,... ...measurement & Storage.Exceptional Communication: Excellent written, verbal, and presentation skills...Work at officeFlexible hours$128k - $252.5k
Position Summary Our Deloitte Customer team empowers organizations to build deeper... ...lead technical activation activities by supporting deployment planning, provisioning, enterprise... ..., please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@...Local area$181k - $326k
...everything we do, including how we support and care for our people. Our... ...work is rooted in technical excellence and a shared sense of purpose... .... The Client Experience Director leads HDR's enterprise‑wide client... ...to effectively work within a globally matrixed firm with...Full timeTemporary workPart timeWork at office$97.6k - $179.9k
...will partner with Finance, technical teams, global process owners, and other stakeholder... ...functionality to drive business value and support Finance priorities. This is an exciting opportunity... ...Microsoft Office applications, including Excel, PowerPoint, and WordAbility to travel 0-...Work at officeLocal areaVisa sponsorship- ...service model of a local consultant with the global resources of the world's leading... ...meetings to present renewal proposals and supporting documentation. They lead marketing efforts... ...client relations skills; including excellent communication skills and service orientation...Work at officeLocal areaFlexible hoursNight shift
- ...world's businesses navigate the global marketplace. Today, we have... ...of language and business support services, including translation... ...satisfaction with delivery, quality and customer service Research and... ...Minimum Bachelor's degree Excellent English communication (...Work at office
- ...Suites in Morrisville, NC. This on-site role handles guest check-ins, inquiries, and service recovery with a focus on hospitality excellence. Responsibilities include efficient guest assistance, phone communication, cash handling, and knowledge of hotel programs. We...
- Concord Hospitality is seeking a Front Desk Clerk to welcome guests, check them in, answer calls, and ensure an excellent stay. You will handle guest requests with care, maintain a high level of service, and collaborate with different hotel departments to resolve issues...Full time
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