Receptionist - Cleveland Browns

Receptionist

The Receptionist serves as the first point of contact for visitors, clients, and employees, creating a welcoming and professional experience. This role is responsible for managing front desk operations, answering and directing phone calls, greeting guests, coordinating office communications, and providing administrative support to ensure the office runs efficiently. The Receptionist plays a key role in maintaining organization, supporting day-to-day business operations, and delivering excellent customer service through clear communication and attention to detail.

Essential Duties and Responsibilities

• Must be able to handle and assist staff on multiple projects
• Answer incoming calls to the Stadium Experience Center
• Provide customer service to guests arriving to the center
• General office duties such as postage/shipping, telephones & other equipment
• Scheduling & other administrative functions
• Other duties as assigned

Skills and Abilities

• Excellent customer service and interpersonal skills
• Highly organized and ability to handle multiple projects at once
• Responds quickly and effectively to changing trends and circumstances
• Ability to work independently and/or in a team environment
• Strong verbal and written communication skills
• Self-motivated with entrepreneurial spirit and attention to detail
• Ability to work flexible hours, as well as nights, weekends, holidays as required.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)

Education and/or Experience

• Bachelor's degree or equivalent education and experience.
• 02 years of experience in a receptionist, administrative support, customer service, or related role preferred.

Compensation

• $15 per hour

Working Conditions

Location: On-Site (Cleveland, Ohio)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.