Senior Team Leader - Assistant Services

Do you want to do work that matters, alongside supportive leaders who will help you grow faster than you ever thought possible? Are you a creative problem-solver who is energized by challenges? You’ve come to the right place.

YOUR IMPACT

You will provide proactive coaching, performance management, and career development support to motivate team members and enhance overall job satisfaction. You will lead and develop the San Francisco EA team, partnering closely with the West Coast EA Managers on development and implementation of strategic initiatives. You will assess individual and team development needs, designing, and delivering targeted upskilling aligned with goals and priorities. You will foster a high performance collaborative environment aligned with firm values. You will serve as an escalation point for sensitive people matters, resolving issues with discretion and sound judgment. You will lead the end-to-end performance management and evaluation process for your team, delivering continuous feedback, driving development, and proactively addressing performance gaps in alignment with firm standards. You will partner on recruiting and staffing, supporting candidate selection and staffing decisions to ensure a high-performing team and appropriate staffing levels. You will coordinate backup and overflow coverage to ensure consistent service quality during absences, unanticipated departures, and high-volume periods. You will also oversee administrative duties including timesheet review/approval, monitoring overtime, approving vacation, and tracking sick time in accordance with firm policies and procedures.

YOUR GROWTH

Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits: In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

YOUR QUALIFICATIONS AND SKILLS

Bachelor’s degree or equivalent strongly preferred 2+ years of supervisory or team leadership experience in a professional environment Demonstrated ability to lead in complex, fast-paced environments with senior stakeholders Strong coaching, performance management, and people development skills Excellent stakeholder management, influencing, and conflict resolution skills Outstanding judgment, discretion, and professionalism in handling confidential information Exceptional administrative and organizational skills with ability to manage competing priorities Excellent customer-service attitude and ability to build and cultivate strong client relationships Exceptional interpersonal, communication (oral and written), and conflict resolution skills; strong influencing capabilities Flexibility to frequently work outside standard work hours FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role. To help you understand what you can expect, the salary range for new joiners in this role in United States, including all office locations where the job may be performed, is $117,900 - $147,300 USD gross per year. This reflects our best estimate of the lowest to highest [salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it’s important to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion and based on factors such as individual and/or organizational performance. Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off. FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites. #J-18808-Ljbffr McKinsey & Company, Inc.