Office Assistant

Hybrid Office Assistant / Cleaning ProfessionalWe are looking for a dependable, organized, and flexible Hybrid Office Assistant / Cleaning Professional to join our team. This position combines office support and residential cleaning responsibilities. This is a hybrid role with mornings spent working in the office and afternoons working in the field as a Cleaning Professional. The ideal candidate is comfortable transitioning between administrative responsibilities, client communication, scheduling, and hands-on residential cleaning.Office Responsibilities:Answer incoming phone calls, texts, and emails in a professional and timely mannerAssist clients with scheduling, service updates, questions, and concernsFollow up with prospective clients and support sales effortsCommunicate with clients regarding arrivals, delays, reschedules, cancellations, and schedule changesAssist with daily scheduling, dispatch, and route coordinationFollow up with clients after services to ensure satisfaction and maintain strong customer relationshipsEnter detailed notes and maintain accurate client and employee recordsProvide support to cleaning teams and assist with daily operational needsMaintain inventory of office and cleaning suppliesKeep the office organized, professional, and running efficientlyAssist management with special projects and additional administrative tasks as neededCleaning Responsibilities:Transition from office duties to residential cleaning assignments in the afternoonPerform professional residential cleaning services according to MaidPro standards and proceduresFollow cleaning checklists and client-specific instructionsProvide friendly, professional service while working in clients' homesMaintain cleaning supplies and equipmentCommunicate with the office regarding schedule changes, client concerns, or other issues while in the fieldQualifications:Must be at least 21 years oldComfortable working both in an office environment and performing residential cleaningStrong communication and customer service skillsComfortable speaking with prospective clients and discussing servicesSales, customer service, office, dispatch, or administrative experience preferredProfessional cleaning experience is a plus, but not required — we provide trainingOrganized, dependable, detail-oriented, and able to multitaskAble to work independently and transition between office and field responsibilitiesBasic computer skills requiredBilingual (English/Spanish) is a plus but not requiredCompensation: $16.00 per hourMaidPro was named one of the Top Franchises by Forbes, Entrepreneur and USA Today. MaidPro is also a proud member of the International Franchise Association, Canadian Franchise Association, and the New England Franchise Association.The types of benefits that MaidPro employees receive include schedule flexibility, travel reimbursement, the ability to stay active and moving all day, and the freedom to work alone or with a partner (depending on location). We boast competitive industry wages, paired with individual tips and incentives.Employees are provided support and tools by MaidPro franchisees; such as intensive training, uniforms, and cleaning supplies. Go as far as your ambitions can take you. You can grow your career within one great company. Join the MaidPro team today!This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to MaidPro Corporate.