Be the Heart of LVIM - Volunteer as a Receptionist!

Are you a warm and friendly communicator with a knack for creating a welcoming environment? Join our dedicated team at our esteemed free medical clinic, where every day brings an opportunity to touch lives and spread hope.

As a Volunteer Receptionist, you will be the smiling face that greets patients, ensures their smooth check-in process, and provides them with a sense of comfort during their visit. Your excellent communication skills and empathetic nature will create a positive and welcoming atmosphere for all.

Benefits of Volunteering:

• The opportunity to make a meaningful impact in your community.
• Be a part of a supportive and dedicated team of volunteers.
• Gain first-hand experience in a medical setting and expand your knowledge.
• Take pride in the knowledge that you’re making a valuable contribution to a vital community service.

Responsibilities:

• Greet and welcome patients and visitors with a friendly and professional demeanor.
• Efficiently manage incoming phone calls, respond to inquiries, and provide accurate information about the clinic's programs and services.
• Utilize the electronic healthcare records program to ensure patients are checked-in, demographic information has been verified, and required paperwork has been printed and completed.
• Answer patient questions and provide assistance and directions when necessary.
• Check for messages on the voicemail system periodically throughout the shift and respond as needed.

Qualifications

• Friendly and compassionate disposition.
• Appropriate telephone etiquette.
• Strong communication and listening skills.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• Flexibility and adaptability to changing situations and needs.
• Basic computer proficiency with a willingness to learn LVIM's electronic health records computer program.

Apply now if you’re ready to contribute your time and skills in a fun and fulfilling way.

Watch our video to learn more: Lakeland Volunteers In Medicine

2 shifts available:

• 07:45 to 11:45 EST
• 12:00 to 16:00 EST