Patient Access Representative - Front Office

Job Description

Job Description

We are seeking a full-time Patient Access Representative serving as the first point of contact for patients, families, and visitors, ensuring a welcoming and efficient experience. This role is responsible for greeting and directing callers and walk-ins; scheduling appointments; registering patients; verifying insurance eligibility and benefits; collecting payments; and assisting with required documentation. The representative acts as a liaison between patients, families, and clinical staff by providing updates, triaging questions and supporting continuity of care. Additional responsibilities include maintaining HIPAA compliance, managing records, processing payments and mail, updating databases, completing reports, and maintaining office operations. This position requires strong communication, multitasking, and customer service skills in a fast-paced healthcare environment.

Full-time, Monday-Friday, four 10-hour shifts per week from 6:30AM-5:00PM. NO WEEKENDS! NO HOLIDAYS!

Education and Experience:

• High school diploma or equivalent required. Associate’s degree preferred.
• Two plus years of experience in a similar role in a clinical setting highly preferred.
• Knowledge of medical terminology and insurance processes preferred.
• Friends and Family CPR required; can be obtained upon hire.

Benefits & Perks:

• Health (BCBS), Dental, and Vision Insurance – Eligible FIRST day of employment
• Substantial ANNUAL Discretionary Bonus
• VERY Competitive Pay & PTO
• GENEROUS 401(k) Employer Match
• FREE DAILY Lunches
• Educational Assistance & Professional Growth Opportunities
• And MORE!

Sioux Falls Specialty Hospital is proud to be physician-owned and operated.

We are an EO employer – Minority/Female/Veteran/Disability.

For more info or questions contact HR: Email: View email address on ziprecruiter.com