Dispatcher (General Clerk 4A)

Job Title

Part-Time Dispatcher (General Clerk 4A), Grade A12

Nature and Variety of Work

Come join our team! Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. The Prince George's County Department of Public Works & Transportation (DPW&T) is currently seeking qualified applicants to fill a part-time Dispatcher (General Clerk 4A), grade A12 position, in the Office of Highway Maintenance/Dispatch Operations. About the Position The County is conducting a search for a senior level General Clerk IV to support the Department of Public Works and Transportation's emergency dispatch communications program. This role serves as the primary communication link between residents, County personnel, public safety agencies, utility providers, and outside agencies during routine and after-hour operations. Employees will be responsible for operating multiple communication systems simultaneously to document and maintain operational continuity in a fast-paced and dynamic work environment. Work will include maintaining continuous situational awareness of field operations, tracking emergency roadway conditions, updating communication logs and ensuring effective communication between field staff, leadership and partnering agencies. This is an essential position. Incumbents may be required to work rotating shifts, nights, weekends, and holidays.

Examples of Work

Receives and prioritizes emergency and non-emergency service requests from residents, County personnel and partner agencies.

Monitors two-way radio traffic and dispatches roadway maintenance emergencies.

Supports County emergency operations during declared emergencies and inclement weather events.

Documents service request in customer relationship management (CRM) system.

Maintains logs and operational documentation for reporting compliance purposes.

Monitors video security system to ensure continuous safety and system functionality

Qualifications

Minimum Qualifications Candidates must meet all minimum qualifications listed below to be eligible for additional consideration:

• Must have experience at the General Clerk III level equal to the length of the probationary period of six months (6) OR
• Completion of High School Diploma or GED and one (1) year of education above the high school level which includes coursework in computer data entry, secretarial subjects or business administration.
• Six (6) months of experience performing diverse clerical tasks
• Possess and maintain a valid driver's license.

An equivalent combination of relevant training, education and experience may also be considered. All qualified candidates must possess and maintain a valid driver's license at the time of application. Preferred Qualifications:

• Strong written and verbal communication skills.
• Ability to operate radio communication and computerized management systems.
• Knowledge of dispatching principles, emergency communication protocols and incident prioritization.
• Ability to work rotating shifts, weekends and holidays.
• Proven customer service and interpersonal skills are a must.

Each application must include information that clearly demonstrates the above qualifications for this position.

Additional Information

Salary Range Transparency: The salary range listed in this announcement reflects the offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity. Tentative interview dates: July 21-22, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details. Job location: Forestville, MD Conditions of Employment: Upon selection, the candidate must (where applicable):

• Possess and maintain a valid driver's license.
• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.
• Be willing and able to serve as an essential employee. This position is essential. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Only online applications will be accepted. Eligibility to work: Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at View phone number on click.appcast.io or visit their website at dhs.gov/E-Verify.

Internal applicants: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace

Employee Benefits

The Prince George's County benefits plan year is from January 1 to December 31. A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse. Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent. The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services). New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date. The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire. After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption). Employee Benefits Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
• Group Term Life Insurance
• Long & Short-Term Disability
• Flexible Spending Accounts
  • Dependent Care Assistance Program
  • Health Care Flexible Spending Account
• Paid Leave (Annual, Personal, & Sick)
• 13 Paid Holidays
• Retirement Benefits
  • Defined Benefit Pension Plan
    • Employer Contribution Rate-11.71%
  • Supplemental Pension Plan
    • Employee Contribution Rate (Pre-Tax)-3.48%
  • 457(b)
  • 403(b)
• Employee Discounts
• Employee Assistance Program
• Voluntary Benefits
  • Critical Illness
  • Whole Life Insurance