Receptionist

Receptionist

The primary job responsibility of a Receptionist is to welcome visitors to the facility by greeting them, in person or on the telephone. The Receptionist directs visitors by maintaining employee and department directories, and maintains security by following visitor/resident procedures.

Receptionist Job Duties:

• Demonstrates positive customer service with residents, family members, facility staff and medical staff.
• Displays flexibility, team spirit, compassion, respect, honesty politeness and accountability when dealing with residents, family members and facility staff.
• Demonstrates an awareness of and sensitivity for resident's rights in all interfaces with residents and family members.
• Operate company multi-line telephone console, dispatching calls, and taking messages.
• Handling duties to include: screening front door visitors, signing for special deliveries and pickups, and welcoming guests.
• Provides daily clerical duties as required, which may include faxing and scanning copies, prepare overnight packages, and other mail services.
• Distributes sorts and collects mail.
• Compose and process routine e-mail correspondence.
• Assist in data entry as required.
• Excellent communication and customer service skills are required during interaction with both internal and external professionals of all levels on a daily basis.
• Must be computer literate, excellent working knowledge of all pertinent software.
• Assist with Accounts Payable when necessary.
• Demonstrate respect and compassion in every interaction.
• Must be able to push, pull or lift a minimum of 25 pounds.