Health Unit Coordinator - Inpatient Specialties - HUC

About Mayo Clinic Mayo Clinic is top‑ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. With continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Location Rochester, MN. Remote: No Department Nursing Benefits Highlights Medical: Multiple plan options. Dental: Delta Dental or reimbursement account for flexible coverage. Vision: Affordable plan with national network. Pre‑Tax Savings: HSA and FSAs for eligible expenses. Retirement: Competitive retirement package to secure your future. Responsibilities Health Unit Coordinator (HUC) positions are located at both the Rochester Methodist Campus and Saint Marys Campus. Hospital inpatient areas include specialized medical, post‑surgical, mental health/psychiatry services, critical care/ICU and progressive care step‑down units. These specialty areas and schedule options will be discussed at the time of interview. The HUC provides organizational, receptionist, and clerical support to patient care units and the health care team. Duties include monitoring and ordering supplies, promptly answering patient call lights, elevating patient needs to nursing staff, and assisting the care team with managing orders in the electronic health record (EHR). The HUC communicates effectively via a variety of modalities with patients, visitors, and facility staff, and plays an integral role in communication across the continuum of care. Functions as a resource to members of the health care team and is familiar with multiple Mayo Clinic resources. The HUC activities complement the patient care delivery model. The role requires good judgment, problem‑solving skills, strong interpersonal skills, and a commitment to self‑development and continuous improvement activities. The HUC supports the healthcare team by anticipating and responding to team requests and patient needs. Qualifications High school diploma or equivalent required. Basic knowledge of computer systems and strong keyboarding skills (e.g., Windows‑based applications, LAN use, and intranet/internet use) required. Successful completion of an HUC post‑secondary program or HUC certification preferred. Minimum of one year working experience in a medical environment preferred. Knowledge of basic medical terminology preferred. Proficiency of computer skills. Working knowledge with EHR systems; EPIC preferred. Outstanding customer service, interpersonal, and organizational skills. Adapts effectively to unpredictable situations within the patient care setting. Availability to work flexible hours including days, evenings, nights, weekends, and holidays. Maintains certifications/licensure per work unit requirements. Compensation and Schedule Pay: $22.12 – $31.21 per hour. Schedule: Full‑time, variable shift (days, evenings, nights, 8/12‑hour shifts). Hours per pay period: 40–80. Weekend schedule: Variable shifts (every, every other, or every third weekend). Nonexempt. Benefits eligible: Yes. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Mayo Clinic participates in E‑Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee’s Form I‑9 to confirm work authorization. #J-18808-Ljbffr