Industrial Inside Sales

Industrial Inside Sales

NorthEast Electrical is looking for an exceptional team player to join our Industrial Inside Sales Team! Shift: Monday-Friday, 8:00AM to 5:00PM Range: $28.00 per hour to $30.00 per hour plus commission Work Location: Brockton, MA

There's a Place for You at ESC/NorthEast Electrical A career at NorthEast Electrical is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. NorthEast Electrical offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building you can find it here. We operate throughout the Northeast and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe. Being "Powered by Difference" means we respect and value diverse perspectives. Within NorthEast Electrical we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

We are seeking a motivated and customer-focused Inside Sales Representative to join our team. In this role, you will be the primary point of contact for assigned accounts, ensuring an exceptional customer experience while driving new business growth. The ideal candidate is proactive, results-driven, and passionate about delivering solutions that meet customer needs in a fast-paced environment.

What a day in this role looks like:

• Account Management: Serve as the main contact for assigned accountsproviding accurate quotes, coordinating orders, and ensuring a seamless purchasing experience.
• Customer Engagement: Initiate outbound calls and emails, leveraging Northeast Electrical marketing campaigns to uncover and develop growth opportunities with new and existing customers.
• Lead Qualification: Evaluate inbound leads and maintain detailed records in the CRM system to ensure visibility and timely follow-up.
• Opportunity Development: Analyze customer needs, identify product gaps, and recommend solutions to qualify new business opportunities.
• Collaborative Outreach: Partner with internal teams and vendor representatives to create strategies that strengthen relationships and drive growth.
• Digital Solutions Support: Educate customers on digital tools and online ordering capabilities, providing demonstrations to simplify their buying process.
• Adaptability: Contribute to special projects and additional duties that support team and company objectives.

What we are looking for you to bring to us:

• Goal-oriented, highly motivated sales professional.
• Strong communication and relationship-building skills.
• Experience with CRM systems and digital tools.
• Ability to analyze customer needs and identify growth opportunities.
• Team-oriented with a collaborative approach to achieving results.
• Preferred: Familiarity Sandler Selling System

What We Offer You We offer great family-friendly benefits to full-time associates: Healthcare plans Dental & vision Paid time off Paid parental leave 401(k) retirement savings with company match Professional and personal development programs Associate Discounts Tuition Reimbursement Opportunity to become a shareholder Employer-paid short- and long-term disability Employer-paid life insurance for spouse and dependents Robust wellness program Gym reimbursement Employee Assistance Program (EAP) Generous Referral Bonuses

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.