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Crypto Payments CX Lead: AI-Driven Support

Foreman & Associates

Foreman & Associates is seeking a Customer Support Lead to establish and oversee user-facing support operations in New York. The role will own ticket resolutions and ensure exceptional service quality. The ideal candidate has significant experience in customer support, especially within crypto-related environments. This position emphasizes the importance of compliance, team leadership, and leveraging AI to enhance support efficiency. The role requires strong interpersonal skills and the aptitude to manage evolving user needs in a fast-paced industry. #J-18808-Ljbffr Foreman & Associates

Vacancy posted 3 days ago
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