Bilingual Receptionist

Job Description

Job Description

We are seeking a dedicated Receptionist to join our team. The ideal candidate will be the first point of contact for our company, providing excellent customer service and administrative support.

Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Order front office supplies and keep inventory of stock.
• Makes arrangements for clients and/or employees with special needs: arrange for translator.

Qualifications:

• Read, write and speak English and Spanish is required.
• Proven work experience as a Receptionist, Front Office Representative, or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g., fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills

Nice-to-Have Skills:

• Customer support experience
• Computer literacy
• Knowledge of medical receptionist duties
• Proofreading abilities
• Clerical skills
• Background in customer service roles
• Familiarity with healthcare/medical administrative tasks

"Caretruly Healthcare is an equal opportunity employer"