Project Manager (Procurement Operations)

Job Description

Project Manager (Procurement Operations)

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Ft Lauderdale/ Miami Metro

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Remote Role

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Contract (6 months)

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Our client is seeking an experienced Project Manager to join their Global Procurement Operations team for a six-month leave replacement.

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This role will provide operational and project leadership across our end-to-end Procurement processes, with a particular focus on the rollout, stabilization, and continued evolution of our Procurement Intake process.

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The individual will work closely with Category Management, Sourcing, Contracting, Purchasing, Solutions, and other stakeholders to ensure procurement demand moves effectively through the end-to-end process.

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A key near-term priority will be supporting the November release of our updated Intake process, including release readiness, hypercare, operational oversight, issue resolution, stakeholder communication, and adoption.

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This role requires someone who can quickly understand a complex operating environment, independently manage multiple priorities, identify and resolve issues, and communicate effectively with senior stakeholders.

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The successful candidate will combine strong project and process management capabilities with a pragmatic, solution-oriented mindset and an interest in leveraging technology and AI to improve operations.

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Responsibilities:

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• Lead post-release hypercare for the updated Procurement Intake process, working across Procurement teams and other stakeholders to monitor performance, identify issues, coordinate resolution, and stabilize the process following the November release.
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• Provide day-to-day oversight of Procurement Intake operations, monitoring work as it progresses through the process and helping ensure requests are appropriately routed, actively managed, and completed.
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• Partner closely with Category teams and other Procurement functions to ensure work is flowing effectively, address bottlenecks and handoff issues, clarify ownership, and drive outstanding actions to completion.
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• Identify, triage, and problem-solve operational exceptions, determining root causes, coordinating resolution across teams, and escalating issues when appropriate.
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• Support release readiness and adoption, including ensuring required training is completed, identifying knowledge or adoption gaps, and coordinating actions needed to support effective implementation.
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• Provide clear and concise updates to senior stakeholders and Steering Committees on operational performance, release status, key issues, risks, dependencies, decisions, and actions.
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• Maintain visibility across multiple workstreams and priorities, proactively identifying dependencies, risks, and areas requiring intervention.
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• Plan for future releases and enhancements to Intake, translating lessons from operations and hypercare into requirements and priorities for subsequent releases.
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• Support the continued evolution of end-to-end Procurement Operations, identifying opportunities to improve processes and handoffs across Intake, Sourcing, Contracting, Purchasing, and related support and control processes.
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• Identify and drive process improvements based on operational data, stakeholder feedback, observed pain points, and root-cause analysis.
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• Leverage AI, automation, and other technology capabilities to identify opportunities to simplify processes, improve efficiency, strengthen operational visibility, and improve the Procurement experience.
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• Develop effective working relationships across functions and geographies and serve as a trusted point of contact for operational and project-related questions.
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Skills:

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• 7+ years of relevant experience in project/program management, procurement operations, business operations, or a related field; Procurement experience strongly preferred.
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• Strong project and process management skills, with demonstrated ability to independently manage multiple workstreams, priorities, risks, dependencies, and stakeholders.
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• Experience supporting complex process, workflow, or technology implementations through release, hypercare, stabilization, and continuous improvement.
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• Strong operational and problem-solving skills, with the ability to identify bottlenecks and exceptions, determine root causes, drive issues to resolution, and escalate effectively when needed.
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• Excellent stakeholder management and communication skills, including the ability to work with senior leaders and provide concise, decision-oriented updates to governance and Steering Committee forums.
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• Highly collaborative and comfortable working across functions, geographies, and time zones, while able to operate independently and drive work forward in an ambiguous environment.
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• Strong analytical and digital mindset, with experience using data, AI, automation, or workflow technologies to identify opportunities to simplify processes and improve operational performance.
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Education:

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• Degree in Business or equivalent degree from a top tier university
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