Human Resources Generalist

We at Lionbridge are actively seeking a dynamic Human Resources Generalist who will be responsible for providing day-to-day support for our core tactical HR activities, processes, and programs. Working Environment Work will be performed on site at our Lionbridge office in Waltham, MA at least 4 days per week. Flexibility on schedule – employees across different US time zones and shifts and occasional need to overlap schedule. Rare travel may be required. Up to 5%. What You Will Do HR Operations and Compliance Manage employee relations issues and resolve conflicts in a fair and consistent manner. Conduct investigations, document, and present findings for final recommendation. Provide HR policy and procedure guidance to employees and management. Ensure adherence of federal and state employment law and compliance requirements. Health and safety and Workers Compensation Communication and documentation Support the performance management process, from training and reminders, tracking local progress and answering employee questions. Onsite HR administrative support Employee Experience and Engagement Assist in the development and implementation of employee engagement programs/activities to foster a positive work environment. Facilitate new hire onboarding process to ensure a seamless transition into the organization. Collaborate with HR and management teams to identify opportunities to improve employee satisfaction and engagement. Benefits Administration Function as the primary contact for leave and accommodation inquiries, facilitating communication and coordination among employees, managers, Benefits, and third-party administrators. Manage leave cases, including FMLA, ADA accommodations, PFML, STD, LTD, parental leave, and other applicable types, ensuring compliance and accurate recordkeeping. Support accommodation requests, collaborating with stakeholders to identify reasonable accommodations while ensuring compliance. Assist in monitoring compliance requirements and contribute to the development and maintenance of related policies and procedures. Talent Management Assist in the creation and delivery of training materials and workshops. Participate in HR projects and initiatives related to development and career progression. To Be Successful You Will Have Bachelor's degree in human resources, Business, or related field preferred, but not required. SHRM/PHR Certifications are a plus! Knowledge of employment laws, regulations, and standards such as ADA, FMLA, EEO, etc. Multi-State knowledge and experience. Excellent verbal and written communication skills with the ability to interact effectively with employees at all levels. Ability to identify issues, analyze situations, and develop effective solutions. Strong organizational and time-management skills with the ability to manage multiple tasks and priorities. Elevated level of integrity and discretion in handling sensitive and confidential information. Self-directed and an adaptive learner with the ability to achieve results while working under the pressures of shifting priorities in a dynamic and agile environment. Proficiency in HRIS systems and standard office software (e.g., Microsoft Office Suite). In Return, You Can Expect Ongoing career opportunities at a repeat Forbes & Newsweek-listed "Best Employer for Women", "Best Employer for Diversity", "Best Remote Employer", "Best Large Employer", and "Most Loved Workplace". You will work for one the world's top Localization and Globalization companies and a Forbes "America's Best Large Employer", "America's Top Remote/Work-From-Home Employer" and "Best Employers for Women" Company. You will work with a team as passionate as you are and that are always there to help. This role provides an opportunity to deliver significant business impact through delivering exceptional HR practices and service. The opportunity to put your ideas and best practices into production while continually growing both your role, your development and your career. Our People are Our Pride - Benefits and Perks Competitive compensation based on the value you deliver-not just your prior salary. Estimated Compensation - $65,000-$85,000 USD/year. Health coverage for you and your family with multiple plan options: medical, vision, and dental, as well as HSA/FSA eligibility. Generous PTO, 10 company-paid holidays, plus floating holidays, paid volunteer days, and your birthday off. 401(k) with company match. Free access to Lionbridge's Employee Wellness Platform and Employee Assistance Program for your total wellbeing. HSA wellness contributions and employer-sponsored incentive programs. Professional development support through internal mobility, referral bonuses, and continuous learning. About Us Lionbridge partners with brands to break barriers and build bridges all over the world. Different by design, we have spent over 25 years innovating how global enterprises speak, listen, and connect across every border. Through our world-class platforms and network of passionate experts, we harness the power of human and artificial intelligence to deliver translation, localization, AI data services, interpretation, and games globalization and testing in 350+ languages. With offices across the globe, we help brands navigate the cultural complexities of the modern world. Learn more at All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Breaking Barriers. Building Bridges. #J-18808-Ljbffr