Business Analyst

Business Analyst (2nd Shift) Shift: 2:30p - 10:30p This Business Analyst is responsible for analyzing customer subscription lists and identifying the most cost-effective method to deliver products to our customers. Also responsible for compiling shipping charges for billing on legal and 3rd party work. About the Role Analyze data to identify the most cost effective method of subscription delivery. Utilize system knowledge to investigate problems and identify root cause, and solutions to open issues. Effectively communicate with leadership and employees on actions required to resolve open issues. Use SAP Customer/Subscriber Lists, or other source data, to create compliant shipping lists in BCC Software. Update shipping records and associated costs by extracting data and summarizing for 3rd party billing. Process execution must be in line with SOX compliance. Proactively build relationships with stakeholders, internal and external customers. Understand the requirements for USPS compliance with all periodical permits required for customer subscription lists. Liaison for issue resolution between Thomson Reuters and national USPS, UPS, FedEx personnel and carriers. Assist in the development, testing, implementation and coordination of special customer requests that require an in-depth and comprehensive system analysis and review. About You Preferred knowledge of SAP. Preferred knowledge of shipping processes, USPS, UPS, and FedEx ship methods. Must have excellent communication and analytical skills. Must be highly motivated, driven to achieve results and able to work independently. Must have the ability to work effectively in a matrixed organization and manage multiple tasks. 2-4+ years of experience with Associates/Technical degree, or 5+ years of related work experience post high school. What’s in it for You? Compensation: 2nd shift differential of $4.00 per hour, 3rd shift differential of $5.00 per hour, and a bonus plan. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. We provide on-the-job coaching & learning, leadership capability development, Harvard Management Courses, key talent programs. Industry Competitive Benefits: We offer comprehensive benefit plans to include 3 weeks vacation, 10 sick days, 9 company holidays, 3 floating days, uniform and laundry service, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: we are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations. For any eligible US locations, unless otherwise noted, the base compensation range for this role is $47,600 USD - $88,400 USD. Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally with flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. More information about Thomson Reuters can be found on thomsonreuters.com At Thomson Reuters, we're not riding the AI wave - we're reshaping the future of professional work across law, tax, compliance, and journalism. Here, you will collaborate with smart, ambitious people who thrive on solving complex problems, delivering market-leading solutions. Learn more about a career with us. Our Employer Story. Inside Thomson Reuters Blog. Awards and Recognition. Join Our Talent Community. Protect Your Job Search Future-ready careers. Our focus on a skills-first approach ensures you'll have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. #J-18808-Ljbffr