Store Manager (Charlotte)

Restaurant Depot is the nation’s leading members-only, wholesale cash-and-carry supplier serving independent restaurants, caterers, delis, convenience stores, and other foodservice businesses across 165+ locations in 35 states. Our stores offer bulk quantities of fresh meat, seafood, produce, dairy, frozen foods, grocery items, beverages, paper goods, cleaning supplies, restaurant equipment, and more. Open seven days a week, we are committed to delivering quality products, competitive pricing, and exceptional service to our members.

Job Summary

The Store Manager is responsible for overseeing all retail, grocery & warehouse operations, including financial performance, compliance, inventory management, customer service & team leadership. This role drives overall store performance, ensures alignment with company standards, audit expectations & operational goals, and maintains accountability across all departments.

Key Responsibilities

• Oversee all daily retail, grocery & warehouse operations to ensure efficiency, organization & alignment with company standards
• Ensure compliance with company policies, procedures & audit requirements across all departments
• Monitor store performance including sales, inventory accuracy, shrink & execution of operational standards
• Drive accountability across department managers to ensure consistent execution of responsibilities
• Review audit results & implement corrective actions to improve performance & ensure compliance
• Oversee staffing, scheduling & team performance to support operational needs
• Ensure proper execution of inventory control, receiving, merchandising & operational processes
• Maintain high standards of customer service & resolve escalated customer concerns
• Ensure adherence to safety, food safety & regulatory requirements
• Partner with corporate & regional leadership to support company initiatives
• Identify operational risks, gaps & inefficiencies and implement solutions
• Maintain overall store & warehouse organization, cleanliness & audit readiness

Qualifications

• Previous experience in retail, warehouse or grocery operations management
• Strong understanding of multi-department operations
• Experience leading & managing teams in a fast-paced environment
• Strong financial, analytical & problem-solving skills
• Ability to manage multiple priorities & drive results
• Strong communication, leadership & decision-making skills

Preferred Qualifications

• Experience managing multi-department operations
• Familiarity with operational audits & compliance standards
• Experience in high-volume retail, grocery or wholesale environments

Work Environment / Expectations

Primarily retail, grocery & warehouse environment. Requires active oversight of operations across all departments, including time spent on the floor. Must be comfortable working in a fast-paced, high-volume environment and may require schedule flexibility based on business needs.