Talent Director

Talent Director Chick-fil-A Suwanee Road Objective The Talent Director will develop and sustain a comprehensive program of staffing that maintains appropriate levels of top-performing talent who exist in, and operate commensurate with, a culture reflective of our vision, values, and business objectives. What the Talent Director Will Know The Purpose and Shared Vision of Chick-fil-A The mission, vision, and core values of Chick-fil-A Suwanee Road The Critical Success Factors and the role of Talent in the overall organization The currently prioritized business objectives and the role of Talent in those pursuits A working knowledge of CEM, including drill-down levels of scoring Current status of the company’s workforce readiness in every aspect, along with relevant and significant trend lines Basic knowledge of relevant HR principles and legal concerns related to attracting, hiring, training, maintaining, and disciplinary actions for a healthy, quality workforce Functional knowledge of Apps and platforms necessary to the position Basic knowledge of daily operations Working knowledge of Microsoft Word and Excel Winning Hearts Every Day strategy The team! What the Talent Director Will Do Strategize and implement a constant pipeline of quality talent Recruitment Hiring Orientation Assessments Advancement All necessary record-keeping Maintain a systematic program of effective Team Member engagement Work with Shift Leaders to ensure effective implementation of training, tracking, and accountability Assertively build and maintain a culture reflective of CFA Suwanee’s mission, vision, and core values Oversee and execute team member disciplinary actions, maintaining fairness, integrity, and legal/ethical standards Manage the administration of team member benefits Maintain team member profiles Provide timely reports as required Provide for uniforms and all other materials associated with basic team member needs Ensure achievement of KPIs, including staffing level, retention rate, performance targets, labor costs, and team member satisfaction What the Talent Director Will Be A contributing member of a High-Performance Director team Sound and capable advisor to the operator and senior leadership Resident HR/Talent expert Owner of the Talent Department and all of its explicit or implicit considerations Ready Chick-fil-A Suwanee Team Member for operational needs An approachable coach and advocate for the entire team Minimum Qualifications One year of Chick-fil-A leadership experience or equivalent Demonstrated ability to work well with teams and leaders Effective Communication Skills Self-starter able to work independently Proficiency with MS Office, email, and basic web browser functionality Ability to maintain multiple projects and tasks simultaneously Capable of managing both digital and physical file organization Preferred Qualifications Bachelor’s Degree in HR, Business, or similar field, or equivalent professional experience Three or more years of Chick-fil-A leadership, including operations (or equivalent) Applied knowledge of Team Member training Proficiency with Trello, Monday, or other project management app(s) #J-18808-Ljbffr