Servicing & Collections Associate

Job Description

Job Description

Salary:

Job Title: Servicing & Collections Associate

Employer: Sound Royalties

Classification: Full-Time- non- exempt

Location: West Palm Beach, FL (Hybrid)

Reports to: Servicing Manager

Who We Are:

Sound Royalties, founded in 2014, is the world's leading specialty finance company for the global creative industries. We provide flexible funding solutions tailored to Music Creatives, YouTube Creators, and TV/Film Professionals, without risking ownership of their work.

About the role:

We are looking for an entry-level candidate who is eager to grow and develop within the music and entertainment finance industry. This role offers hands-on training and the opportunity to learn new processes from the ground up. The ideal candidate is detail-oriented, proactive, and excited to build a career within a fast-growing company.

Primary Responsibilities:

• Daily royalty collection identification and classification
• Backup Calculation of excess collections due back to customers
• Backup Determination of cross-collateralization between customer accounts
• Backup Upload Overflow and statements to PaymentHub
• Backup Upload previous day Overflows, and Cross Collateralizations into Master and upload to Margill
• Investigate royalty shortfalls and surplus
• Investigate missing royalty payments
• YouTube Product Statement processing and set up of cash flows / payment requests
• Keep track of Litigation Deals
• Keep Track of Delinquency / Diverted Deals Apply resulting Fees
• Keep Track of servicing cases
• Keep track and send Repurchase letters and follow up on Matured Deal Payor Releases
• Handle collection, overflow and statement inquiries from Royalty Support and Sales
• Work closely with Operations regarding changes / updates to deals after funding
• Month end reporting and reconciliations
• Ad-Hoc servicing reporting
• Assist with Audit information requests
• Assist Accounting Department when required

Requirements:

• 12 years of experience in collections, accounts receivable, or financial operations. Recent graduates are encouraged to apply.
• Basic to Intermediate proficiency in Microsoft Excel.
• Strong attention to detail and accuracy in data entry and reconciliation
• Ability to manage multiple open items and follow up consistently without supervision
• Comfortable learning and navigating new financial systems and platforms
• Strong organizational and communication skills
• Experience working in a fast-paced, detail-oriented operations environment

Nice to Have:

• Experience with Salesforce or similar CRM platforms
• Eagerness to learn financial systems and processes in a structured environment
• Background in fintech, financial services, or lending operations
• Associate's or Bachelor's degree in Finance, Accounting, Business, or related field (preferred, not required)

Why work with us?

• We've built a family type-culture focused on collaboration and trust and our team members love working here.
• We work hard, play hard, and look out for each other
• We are passionate about the unique products and services we provide to the music community
• Competitive base salary with discretionary bonus opportunity
• 401(k) with employer match
• Outstanding medical, dental, and vision plans
• Paid time off
• Modern office space in an eco-friendly building

Sound Royalties is a fast-growing company filled with career opportunities! Join our team and be a part of all the amazing things we are doing for the music community!

About our parent company, GoDigital Media Group, LLC:

We believe success comes down to people. GoDigital Group is a multinational conglomerate with unique purpose, exponential growth and groundbreaking leadership.

GoDigital is an ecosystem of business units that unite content, community and commerce. We inspire happiness by connecting consumer passion points in music, entertainment, and sports. Our 1000+ employees share values that drive business results. GDMG partners with others that share our vision. The GoDigital Way is inclusive, extensive and collaborative.

We operate with the following core values:

• 
  Commitment: We strive for excellence, empower others, reject complacency, deliver exceptional value, and aim to make the world happier daily.
• 
  Leading from Behind: We foster self-worth beyond job success, prioritize the organization and others, and believe leaders eat last.
• 
  Integrity & Fairness: We promote a meritocracy where equity, inclusion, and honesty are paramount, and everyones voice matters.
• 
  Flourishing: We pursue continuous growth to align our work with what we love, excel at, and what the organization needs.
• 
  Fearless: We make bold, rational decisions, embrace failure as a learning process, and manage risks effectively.

Company Benefits:

At GoDigital Group, we offer an industry leading benefits package that includes a variety of benefits including paid time off, health insurance, dental insurance, tax deferred retirement plans, and access to experts in preventative care. We also offer fun items such as access to GDMG University which is our internal training program that is hosted by entertainment, music, and other industry leaders and company events/excursions.

Additional Information:

Sound Royalties is a GoDigital Group company that is committed to creating an inclusive work environment that reflects the diversity of our community. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race (or traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religious creed (including religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, reproductive health decision-making, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, age (40 and over), sexual orientation, veteran or military status.