Senior Partner Program Manager

Role Description

As a Senior Partner Program Manager, you will serve as the global program owner for one or more strategic Omnissa partner programs. You will lead the strategic design, operational governance, and continuous evolution of assigned programs while ensuring alignment across key partner routes to market, including Reseller, MSP, GSI, and Distribution.

This role operates at the intersection of strategy, operations, and cross-functional execution, requiring expertise in:

• Partner program design
• Management
• Incentive governance
• Operational scalability
• Stakeholder alignment
• Go-to-market program delivery

You will lead complex, high-visibility initiatives focused on:

• Scaling partner programs
• Improving operational efficiency
• Enhancing partner experience through data-driven insights, automation, and modern workflow technologies

You will be the central point of accountability for eliminating process gaps and ensuring your program(s) are competitive, scalable, and valuable to partners and Omnissa.

This is a senior individual contributor role that operates through cross-functional influence rather than direct organizational authority and reports into the Sr. Director, Partner Program Office. Success requires the ability to independently lead program initiatives, drive alignment among global senior stakeholders, and balance strategic evolution with operational excellence.

Qualifications

• 7+ years of experience in partner programs within enterprise technology, SaaS, or cloud environments
• Experience working with CRM platforms (e.g., Salesforce), project management tools, reporting systems, and operational workflows within complex enterprise environments
• Demonstrated ability to leverage automation, analytics, and modern productivity technologies to improve operational scalability and efficiency
• Ability to link program design to long-term business outcomes and partner profitability
• A "systems-thinker" who can identify root causes of process failures and build scalable, durable solutions
• Exceptional executive-level verbal and written communication skills
• High comfort level with data integrity, reporting logic, and financial reconciliation
• Ability to operate effectively in a fast-paced, ambiguous environment with competing priorities

Requirements

• BA/BS degree or higher in Business Administration; PMP/PgMP certification is a strong advantage

Benefits

• Employee ownership
• Health insurance
• 401k with matching contributions
• Disability insurance
• Paid time off
• Growth opportunities