Senior Knowledge Strategy & Enablement Lead
Everpure LLC
Everpure is seeking a Senior Knowledge Program Manager to lead the enterprise Knowledge-Centered Support (KCS) program within the PEAK team. You will drive strategy, governance, and cross-functional execution to improve knowledge quality, self-service, and customer outcomes.
You will coach knowledge domain experts, scale the program across global teams, and enable a data-driven culture to elevate customer experience. This role emphasizes organizational change management and collaboration.
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