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Remote Quality Assurance Analyst - Loan Servicing Calls

Carrington

Columbus, OH
  • Remote job

Carrington Mortgage Holdings is seeking a Quality Control Communications Analyst to monitor live and recorded customer interactions from home. The role ensures compliance with quality and regulatory guidelines and reports trends to management. A high school diploma and 2+ years in loan servicing call monitoring or QA are required, with bilingual ability considered a plus. The position offers remote work and engages in design and calibration of monitoring guidelines, with opportunities for #J-18808-Ljbffr Carrington

Vacancy posted 2 days ago
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