Property Manager

Company Description MT. PLEASANT MANAGEMENT CORP. is a real estate company headquartered at 866 Lexington Avenue in New York, NY. The organization manages properties in the Tri-State area. Team members work in a fast-paced environment that balances tenant service, building operations, and asset value.

Property Manager – oversees daily operations, tenant relations, maintenance, finances, and compliance, with an emphasis on controlling costs and keeping building systems reliable.

Primary job duties:

Building operations and maintenance

• Conduct regular property inspections and identify maintenance, safety, and appearance issues.
• Oversee heating, air conditioning, plumbing, electrical systems, elevators, roofs, and common areas.
• Establish preventive maintenance schedules and confirm that repairs are completed properly.
• Prioritize recurring problems, aging equipment, and deferred maintenance.

Tenant relations

• Serve as the primary contact for tenant requests, complaints, and operational concerns.
• Respond promptly, track work orders, and follow through until issues are resolved.
• Notify tenants of repairs, service interruptions, construction, and building policy changes.
• Coordinate move-ins, move-outs, deliveries, and access for tenant contractors.

Lease administration and leasing support

• Understand landlord and tenant maintenance obligations under each lease.
• Coordinate with lease administration on expirations, renewals, insurance certificates, and tenant responsibilities. Negotiate lease transactions with Tenants and Brokers.
• Support brokers with property access, tours, space readiness, and building information.
• Oversee tenant alterations and build-outs within ownership’s approval procedures.

Staff supervision

• Supervise superintendents, maintenance personnel, porters, cleaning crews, and security staff.
• Assign work, inspect results, and monitor schedules, overtime, and performance.
• Ensure staff understand building systems, emergency procedures, and service expectations.

Vendor and contractor management

• Obtain and compare proposals for repairs, maintenance, and service contracts.
• Verify contractor insurance, qualifications, and required licenses.
• Monitor work quality, schedules, and costs.
• Confirm satisfactory completion before approving invoices within authorized limits.

Budgeting and financial oversight

• Prepare annual operating budgets and capital improvement recommendations.
• Review monthly expenses, explain budget variances, and identify cost savings.
• Monitor utility consumption, service contracts, and repair spending.
• Coordinate with accounting on invoices, rent collections, arrears, and lease-related charges.

NYC compliance and inspections

• Maintain a building-specific calendar of required inspections, testing, filings, and renewals.
• Coordinate applicable boiler, elevator, and façade inspections with qualified professionals.
• Track violations and corrective work through documented closure. NYC DOB requires recurring inspections and maintenance for applicable building systems.
• Coordinate with compliance staff, engineers, and contractors on applicable DOB, FDNY, and other agency requirements.

Capital projects

• Recommend repairs and improvements based on safety, urgency, tenant impact, and cost.
• Coordinate approved roof, façade, elevator, mechanical, and common-area projects.
• Track budgets, progress, change orders, warranties, and closeout documents.

Emergency response and reporting

• Coordinate responses to leaks, floods, outages, elevator interruptions, and other emergencies, including after-hours coverage.
• Document incidents and assist with insurance claims.
• Provide management with regular reports on building conditions, tenant concerns, expenses, violations, and projects.
• Escalate urgent issues and decisions requiring ownership approval promptly.

Qualifications

• Demonstrated experience in property management or real estate operations.
• Strong skills in tenant relations, conflict resolution, and customer service, with the ability to handle escalated issues professionally.
• Proficiency in budgeting, financial reporting, and basic accounting principles.
• Knowledge of building operations, maintenance coordination, vendor management, and health and safety regulations.
• Excellent organizational, time management, and problem-solving skills, with attention to detail and follow-through.
• Effective written and verbal communication skills, including the ability to prepare clear emails, notices, and reports.
• Comfort using property management software and standard office tools (e.g., Microsoft Office, YARDI, or similar applications).
• Experience working in New York City real estate or familiarity with NYC housing and building regulations is highly beneficial.
• Bachelor’s degree in business, real estate, or a related field, or equivalent professional experience in property management.

Starting Salary - $110,000.00 plus health benefits and a 401 (k) plan.